5 hours ago, Stuart Silvester said:

We have released a patch to address this issue. Please go to AdminCP > System > Support and apply the patch from the first/top left box. If you do not see an option to install the patch, you already have the latest release.

Installed and fixed, thanks.

To be clear, it started after the update and last night I applied an optional fix when I went to clear the cache. Clubs were already enabled. 

49 minutes ago, Marc Stridgen said:

This is something since the patch, and is being looked into currently. Do you have clubs enabled at all? If not and you enable them, does the problem go away?

It was there before I applied the patch and it is still happening with clubs enabled or not. 🤔

Hi Marc. I have the same issue, we are on Cloud and I applied a patch this evening and cleared the cache. It happens when I'm looking at 'all calendars'. One of our students reported this a few hours ago. Member '00-Test' can see this Regards Alex

5 hours ago, Marc Stridgen said:

It may actually be our developer looking at this on your site currently

Both are back to full speed now. It was only this morning that I noticed this. 

I just got these errors on both my site and this forum. Both are very slow to load now.

9 hours ago, Miss_B said:

Glad to see that the issue has been solved. Do you mind sharing the solution as it will help other members as well who might run into the same problem.

Thankfully Invision Support was able to deploy an updated configuration to the Cloud to allow these larger forms to work. They are going to revisit how this form works in v5, so it's still as powerful but not as huge.

On 8/25/2023 at 8:28 PM, Jim M said:

Thanks for that information. Please be advised I have moved this to a ticket so we can further investigate. Please watch your email for further correspondence.

This issue has now been resolved, Thank you.

31 minutes ago, Marc Stridgen said:

Things should be back to normal now

Yes, it’s all speedy now👍

I can confirm similar issues here in Ireland.

11 minutes ago, Jim M said:

Thanks for that information. Please be advised I have moved this to a ticket so we can further investigate. Please watch your email for further correspondence.

Got that, thanks. 🙏

16 minutes ago, Jim M said:

Could you please let me know the name of the moderator or group that is having this issue?

Hi Jim. I have set up an individual test member 00-Test and it works. I have set up a group called Test and it does not work for them. It doesn't work if I save any of the other current moderator groups either.

I was changing permissions for moderators yesterday and turned it off, but then it would not turn on again. No system errors!

I can't get this setting to save.

I have had it saved before.

The only way I can set is to use 'Copy Moderators Permissions' and set a new moderator group.

Any help would be appreciated

15 hours ago, Fosters said:

Thanks, this should be resolved in the recent release which was approved today.

Yes, this seems to be fixed now, thanks.

I went to edit a member list this morning and encountered an error. I cannot make a new list either. Any help would be appreciated as we find this application very helpful. We are on cloud.

OutOfBoundsException: Memberlistsdescription (0)
#0 /var/www/html/107704/system/Helpers/Form/Translatable.php(131): IPS\Helpers\Form\_Editor->__construct('memberlist_desc...', NULL, false, Array)
#1 /var/www/html/107704/system/Helpers/Form/Translatable.php(149): IPS\Helpers\Form\_Translatable->_getEditors()
#2 /var/www/html/107704/system/Helpers/Form/FormAbstract.php(270): IPS\Helpers\Form\_Translatable->html()
#3 /var/www/html/107704/system/Helpers/Form/Form.php(456): IPS\Helpers\Form\_FormAbstract->rowHtml(Object(IPS\Helpers\Form))
#4 /var/www/html/107704/system/Node/Controller.php(509): IPS\Helpers\_Form->__toString()
#5 /var/www/html/107704/system/Node/Controller.php(476): IPS\Node\_Controller->_showForm(Object(IPS\Helpers\Form))
#6 /var/www/html/107704/system/Dispatcher/Controller.php(107): IPS\Node\_Controller->form()
#7 /var/www/html/107704/system/Node/Controller.php(69): IPS\Dispatcher\_Controller->execute()
#8 /var/www/sitefiles/b322245/applications/memberlists/modules/admin/memberlists/memberlists.php(36): IPS\Node\_Controller->execute()
#9 /var/www/html/107704/system/Dispatcher/Dispatcher.php(153): IPS\memberlists\modules\admin\memberlists\_memberlists->execute()
#10 /var/www/html/107704/admin/index.php(13): IPS\_Dispatcher->run()
#11 {main}

Backtrace

#0 /var/www/html/107704/init.php(1034): IPS\_Log::log('OutOfBoundsExce...', 'uncaught_except...')
#1 /var/www/html/107704/system/Helpers/Form/Form.php(469): IPS\IPS::exceptionHandler(Object(OutOfBoundsException))
#2 /var/www/html/107704/system/Node/Controller.php(509): IPS\Helpers\_Form->__toString()
#3 /var/www/html/107704/system/Node/Controller.php(476): IPS\Node\_Controller->_showForm(Object(IPS\Helpers\Form))
#4 /var/www/html/107704/system/Dispatcher/Controller.php(107): IPS\Node\_Controller->form()
#5 /var/www/html/107704/system/Node/Controller.php(69): IPS\Dispatcher\_Controller->execute()
#6 /var/www/sitefiles/b322245/applications/memberlists/modules/admin/memberlists/memberlists.php(36): IPS\Node\_Controller->execute()
#7 /var/www/html/107704/system/Dispatcher/Dispatcher.php(153): IPS\memberlists\modules\admin\memberlists\_memberlists->execute()
#8 /var/www/html/107704/admin/index.php(13): IPS\_Dispatcher->run()
#9 {main}

This part has started working again. I noticed it on my phone, then tried the desktop and voila ...

15 minutes ago, Alex Duffy said:

Thanks, I did the patches but didn't enable anything yet. I will investigate that now. 

Ok, I see a good few forum posts about cookie issues. So what do I do, wait and see what they come up with? 

1 hour ago, All Astronauts said:

Without looking I'm betting it's all the cookie stuff that was rolled out in the latest version. Did you enable the cookie consent stuff?

Thanks, I did the patches but didn't enable anything yet. I will investigate that now. 

Hi, this plugin has stopped working on my site; a user alerted me today. I have tried to uninstall it and install it again, tried different settings, and checked that the invoice to renew was paid and still no go. I'm on the cloud running Invision Community Version 4.7.11 all patches applied. I can not see any error in the logs. I would appreciate some help on this, as it is a valuable addition to our site. Regards Alex

Not using a VPN.

Not that I can think of, I will take note of what I am doing the next time this happens. 

I've been getting a good few of these the last few days, particularly when I'm editing settings in AdminCP, what is causing this?  

403 ERROR

The request could not be satisfied.

Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.
If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

Generated by cloudfront (CloudFront)
Request ID: rzwnIlG2Oe7ccOmsypC_TIOhaTpMQDK2LLiLV3uw7J4GpG1zloQOYg==

Thank you, It's working now as it should!