Lindor
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Posts
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Reputation Activity
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Lindor reacted to Marc Stridgen in Zapier fields
I have moved this over to our suggestions area for you 🙂
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Lindor reacted to Marc Stridgen in Referrals for subcriptions
You are correct. This does not at present include the subscriptions system, unfortunately
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Lindor reacted to Marc Stridgen in Nexus: Subscriptions Expired Issue
I have created a ticket for you, so we can take a closer look at this
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Lindor reacted to Rick Vasquez in Nexus: Subscriptions Expired Issue
Don't know if you solved this, but I do this by using recurring products instead of subscriptions. You can have 2, but make sure you align the renewal dates otherwise it becomes a fight over promotions that apply to each group.
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Lindor reacted to TDBF in Nexus: Subscriptions Expired Issue
Many of my members have been complaining that they cannot purchase another subscription when they have an expired waiting for renew.
I have set up different subscription types, however, when one of those subscriptions end, all the other ones are no longer available. If I delete the Inactive Subscription, the other options are available.
I have also had many cases of members not being able to renew their subscription in the past. However, I haven't been able to recreate the problem.
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Lindor reacted to Marc Stridgen in Cloud IPS 500 error
Glad to hear the isnt an issue with the site itself. Hope you manage to get the issue with your browser resolved
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Lindor reacted to Ryan Ashbrook in Currency symbol is missing in renewal email
Thanks - I have fixed this for a future release.
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Lindor reacted to Marc Stridgen in Currency symbol is missing in renewal email
Ive marked this for our developers to take a look. Someone will be in contact as soon as they can
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Lindor reacted to Marc Stridgen in Currency symbol is missing in renewal email
I understand its happening on ours (we likely have caused the same problem for ourselves). The currency symbol is set by your locale. Please ensure you are using the correct locale for your currency
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Lindor reacted to Marc Stridgen in Currency symbol is missing in renewal email
This would generally be custom language pack issues (I will report internally on our own site). Are you using a customised language pack there, and if so, could you please test on an unaltered one to let us know if this also occurs there
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Lindor reacted to Jim M in How to restore to v4.6.xx?
I've transferred this to a ticket which we can discuss your options available to you. Please check your email for further information.
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Lindor reacted to Marc Stridgen in Stripe error in subcription
You have a ticket open already on it. I have just responded so you can see that
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Lindor got a reaction from Randy Calvert in Stripe error in subcription
Sorry @Jim M and @Randy Calvert I solved it. I need to sleep urgently. 😴 I was using a wrong webhook secret sign.
I was taking a up right corner secret key, and it is needed the "Signing secret" key. I change in woocommerce and IPS and now runs perfectly.
Thanks a lot for the excellent support and attention.
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Lindor reacted to Randy Calvert in Stripe error in subcription
A 500 error… interesting. I seem to recall needing a htaccess file setup when I integrated stripe. Is that setup properly? (It would explain why it might not be able to call IPS web hook properly.)
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Lindor reacted to Randy Calvert in Stripe error in subcription
Ahhhh if you’re on CIC that should be taken care of already. I thought you were self hosted. Sorry.
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Lindor reacted to Jim M in Stripe error in subcription
As this is kind of an odd scenario, I transferred this to a ticket so we can take a closer look. Please watch your email inbox for further communication.
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Lindor reacted to Randy Calvert in Stripe error in subcription
When I had transactions show up as uncaptured, what happened was Stripe could not post back to my IPB. It was a firewall issue where those posts never made it back to the IPB webhook. Take a look in your stripe developer logs and see if there are any transaction errors. (And have you made sure Stripe has the IPB web hook defined?)
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Lindor reacted to Jim M in New register by Google data
There are some issues with the registration process and subscriptions which has been fixed in 4.7:
"Fixed some issues that can occur when requiring a subscription or product to be purchased during registration."
I am unable to reproduce this on 4.7.
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Lindor reacted to Marc Stridgen in Expiration date for without expiration users
That is the same change there, so we have it covered. Thanks
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Lindor reacted to Stuart Silvester in Expiration date for without expiration users
This issue has been addressed in 4.7 as part of the subscription improvements that are available in the current betas.
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Lindor got a reaction from OptimusBain in New Copy & Paste properties
Hi team, I think that will be usefull to add another property when we copy and paste content in any post or reply. We need can to add text as plane text but with links. Wee need delete all styles but keeping the links in content.
The rich text add a lot of useless code that we dont need. If we paste as plane text and we need to create every link again can be a hard work with many links.
Can you take a look to add this propertie in future updates?
Thanks a lot!