David N.

4 minutes ago, Marc Stridgen said:

I know you had a couple in your ticket which I hope I have addressed.

Definitely, thank you for your continuous support @Marc Stridgen! 🙂 

Just now, Marc Stridgen said:

Taking days for nameservers to change over, is very very unusual these days. It tends to be a matter of minutes.

Great, thank you Marc, that's reassuring. 🙂 

Just now, Dll said:

Set the TTL of your dns to 5 minutes a few days in advance, then the propagation will be much faster.

Great to know, thanks. 

Ok great thanks a lot for all that information, much appreciated. I wasn't aware that it was an option to have them host my DNS. 

(I currently have my DNS hosted by GoDaddy.)

Thanks again. I suppose that after that it can take a day or two for the DNS to propagate right? 

Thanks for sharing your experience Randy, I appreciate it. Do you mean you were up and running by 8am Eastern?

Thank you Jim, I suppose I would also have to prevent users from being able to change password, display name, email, signature etc. I could live with losing a few minor account setting changes.

I wish the forum had a "read only" mode where visitors could see pages but couldn't make any changes. 

Has anyone here done a migration from self hosted to Invision Cloud services? 

The process is:

1. Take self-hosted site offline.
2. Make a backup of all files + db and give to Invision. 
3. Invision recreates the site on the cloud. 
4. I change my DNS to point to the cloud.
5. I take the cloud site online.

My concern is that the entire 5 step process can represent a lot of time offline, which means a loss of ad earnings, and potentially a bad message to Google for search indexing. 

To avoid this, I am considering turning my self-hosted site back on right after I complete step #2, albeit locking the forum entirely so that new members cannot register, and no one can post new replies, topics or reactions. 

What do you think? 

On 10/27/2022 at 2:26 PM, Jamynee said:

Ok so I believe this issue is now resolved - at least the emails no longer bounce.

I can now confirm that the issue is resolved. The members do get their emails through Apple's private relay as expected. 

Wise is not a payment gateway so as far as I know that would not be possible. 

Ok so I enabled push notifications on Facebook. I intentionally left a tab open where I had started to type a message. I received a push notification for a private message. When I clicked it, it opened a new tab with Messenger. 

Then I received a notification pop-up on the Facebook tab where I had started to type the message (bottom left of the screen) that someone had replied to another post. I clicked it and I was prompted to confirm that I wanted to leave the page and lose my unsaved changes, with an offer to keep editing my message instead. 

In both cases, facebook ensured that I didn't lose any of the data I had started typing. 

4 minutes ago, Marc Stridgen said:

if you go to facebook and click a notification

I am talking about push notifications here (I don't have them enabled on Facebook so not sure how they behave there). 

I wish clicking a link in a push notification would open a new tab on my browser (just like clicking a link in a notification email does), and not reload one of the currently opened tab on my forum as it currently does. 

That issue is discussed in the following topic: 

Thanks!

Just now, Marc Stridgen said:

Please feel free to post that up as a suggestion if you wish to see this changed in the future. 

Thank you Marc, will do. 

This just happened to me again. Here's the scenario: 

1. I start editing a post and adding a lot of detailed new content.
2. While editing I need to do some research so I open a new tab, start searching.
3. I get a notification that another topic had an answer. 
4. I click the notification and immediately realize that it's about to reload the page where I was editing my post. I frantically try to stop it but it's too late, the page is reloaded before my eyes and all my edits are lost. 🥵

On 5/12/2022 at 4:27 PM, Marc Stridgen said:

This is by design

Why? That design does not make sense to me. 

I often have a few tabs open with pages on my forum that I'm about to work on, let's say I have 3 topics open that I intend to reply to in the next hour. Now I get a notification that someone replied to a recent topic I was involved in. I wish  clicking it would just open that recent topic in a new tab rather than reloading one of the 3 existing tabs I have for my forum. 

On 5/12/2022 at 4:47 PM, Mark H said:

You can also use CMD-click (Mac) or CTRL-click (PC) to open the notification item in a new browser tab. It's what I do, anyway.

Thank you, that's what I'll do however for our users who may not know this, I really wish clicking a link in a notification would open a new empty tab by default. 

Also that would make the behavior consistent with clicking a link in a notification email (which does open a new tab as expected). 

35 minutes ago, Nathan Explosion said:

It's clearly going to be a link on the default theme:

Thank you Nathan, I must have something wrong in my theme's CSS, I'll have to do some sleuthing.

Love your suggestions to simply change the language as well. Thanks!

I wish that tagging other members in a post was quicker, more like on Facebook, where:

1. I type "@" and a couple of letters,
2. The suggestion menu pops-up,
3. I press Enter to confirm the first (or only) suggestion in the menu. 

The way it works on Invision now: 

1. I type "@" and a couple of letters,
2. The suggestion menu pops-up,
3. I have to press the Down arrow key to select the first (or only) suggestion in the menu,
4. I press Enter to confirm the first (or only) suggestion in the menu.

It's not so much that step #3 is very time consuming, it's that most users don't realize they have to do that, being used to tagging members the way Facebook works, and so to them it appears as if the feature is not working properly because when they press Enter, no one is tagged and instead a line break is inserted. 

Here's an email I received from a member. 

"I had not clicked any button indicating that my question was solved. When following the link in your email, then try to make a new post and put in my email address, your site says that email in use by another user.

I give up!"

This is not the first time a member is confused and frustrated by this. Here's what's happening:

1. A member posts a topic. 
2. The topic gets a few replies.
3. The member receives an email notification that prompts him to mark one of the replies as the solution. 
4. The member wants to reply to the topic. He clicks the button to go to the post.
5. Being logged out, the member sees the guest posting form:
   
   
    
6. The member enters their email address in the first field, types a post and clicks Submit Reply.
7. The members sees "That email address is in use by another member".
   
   
    
8. The member is frustrated and confused and gives up.

I feel like this process should be obvious.

Now I understand that they should not enter their email, they should log in instead, however that form is encouraging them to enter their email address. I know they should click "sign in" but it's not very obvious that that is a link, nor that that is what they should be doing instead of entering their email address. 

Or, if that's not possible because of security reasons (divulging the account name associated with an email address), then at least make it very clear what the user should do, something like this: 

________

Do you have an account? Log in now.

Don't have an account yet? Enter your email address here.

5 hours ago, Randy Calvert said:

I personally would not expect it to happen anytime soon if at all.  

Why not? It sounds like the feature wouldn't be very complex to implement and it's how many other platforms work. 

5 hours ago, Randy Calvert said:

One idea to consider though...  don't show the full message via email.  If only a part of the message is displayed via email, it forces users back to your site to reply.

That's already how my forum is set up, and that does not stop people from replying to the email notification. 

Case #1 short answers. I just received one that said: "Thanks. How is this helpful? I feel like I must be missing something obvious. " — that entire answer fits as a sample so it's shown in the email. 

Case #2 answers that are shortened with an elipsis added, but it's not clear that the answer the person posted isn't that shortened bit with the elipsis at the end. Something like "there was a case in the early 2000‘s where an iTunes update had a small error in the installer that would completely erase every attached any drive..." — it's not clear that the answer doesn't stop there and that there's more if you click the button. 

Case #3 short answers that are later edited by the poster. Only the short sample is sent in the notification, and it looks like you are getting the entire answer (no elipsis), but in reality there's more content to be read when you go to the forum.

Moreover, the button is labeled "Go to this Post", it should be labeled something like "Read the Full Reply" instead. 

Still hoping for the option to have no sample at all and a simple button "Read the Comment". For me, that would be the absolute best way to handle this.

I'm still having it here in Invision Community v4.7.3 when trying to drag and drop .zip files to the text area: 

Thank you, same issue indeed. I'll add my voice in the linked thread. 

In our forum we often ask members to upload .zip files to share, however when you do so an alert "The application/zip file format(s) are not supported". I suppose that means the forum doens't know how to do a proper embed of that file (which is fine, not a problem), however the file is still uploaded as expected. But some members are feeling this is an error and that their file didn't upload properly (even though it did). 

Is there a way to get rid of this alert? 

Thanks!

9 hours ago, Adriano Faria said:

Not that I’m aware. Drop a message if you want me to make it for you.

Thank you, I will keep that in mind. 

For now I ended up adding the following custom CSS to do it: 

li[data-rowid="145141"] {
  background-color:#fcf7d7;
}

Just now, Adriano Faria said:

Easy enough via plugin. Probably there is also some way to make it via CSS but that’s not to me. 

Thanks! Is there such a plug-in out there? 

8 minutes ago, Adriano Faria said:

The image you attached shows a topic in forum view, hence Jim’s reply.

Sorry for the confusion, my mistake. I meant I would like to highlight only one specific topic (like on the screenshot), even when multiple topics are pinned.