BankFodder

Maybe I better have a closer look at the whole thing because clearly there are some features which I've missed

No not a specific sub- forum. If they tried to visit the forum, then instead of being diverted to a different URL or a delay in accessing the page et cetera, they would simply have a large message across the forum saying that the form was off-line – for whatever reason – and they then wouldn't be able to proceed to do anything else. The forum would effectively be locked against them – it would be inactive

Thanks. Yes I realise what the settings and that it would be necessary to use it. I just suddenly thought that there might be a message plastered across the forum – which says something like "sorry, the XXX forum is temporarily off-line. We will try to re-establish it as quickly as possible" – in fact it would be a good feature if people could come up with their own messages.

You are obviously a vindictive B'stard - I like that! However, I think that part of the annoyance is to do it in a way that the troublemaker isn't aware that they are being affected by some deliberate mechanism on the forum. I think skewed images would be very funny – but I think it would be pushing it a bit and if they were really out for trouble, they'd very quickly register a new username so it would be a constant chase – which can be pretty tiring and time-consuming if you are running a busy forum. I really think the outstanding feature of your routine is the fact that you can assign a whole group – but also make that group secondary so that the annoyed user is not aware. In that way they will be prompted to take some action such as registering a new user ID. I think any other annoyances have to be pretty stealthy How about a forum screen which simply says that the forum is temporarily off-line? That might be useful for a while.

Ta

Installed only a few hours ago – and already a feature request! It would be helpful to be able to put in a custom title for each placeholder so that we can tell exactly what it is – and also that the list should be alphabetically arranged at least on that custom topic title. It seems to me that there is space for another column - and it would be helpful to have it in the leftmost column position. In fact – another feature request – is it possible to have placeholders display in colour??? Or bold? Or both? Thanks

Thanks. I sort of understand. Anyway am very grateful that you're looking at it – and if any kind of headway can be made on this project then it would be great. Even if it was just the membership forms et cetera and the thread titles, that would be great

Well it looks interesting. That's exactly the kind of thing I had in mind – and it would be interesting to get these placeholders used in lots of different places – including registration forms et cetera. Other than that, I'm not entirely sure what you meant by the editor et cetera. It would actually also be useful to put them in the body of the post as well so one might have a placeholder which says: "when you post your story here, it will be very helpful if you use proper spacing even if you are using a telephone because otherwise a long block of text is very difficult to read" That kind of stuff.

Ta. On that basis I think that I will stick to using the slow and safe method outlined by @Adriano Fariaabove

Thanks for that – actually I tried to remove another much smaller group and it simply deleted the group

So I had better be more careful in future. A good learning curve and lucky that it happened right at the beginning. I'm afraid that I wouldn't know how to access the link you gave and I suppose I'd have to ask our Webmaster

Thanks for the quick response. Actually I uninstalled it and then reinstalled it and everything is sorted. A very quick fix – although I'm a bit worried that if I had had a stack of users configured in, whether I might have lost all of that and had to start again. I hope that these kinds of accidents can help to refine unforeseen problems.

Hi, in addition to the glitch which I have already reported to – which for the benefit of others was caused by my inadvertent deletion of a configured group, I then tried disabling the application and re-enabling it – but it was still hanging and giving me the error messages. Once again, for the benefit of anybody who reads this, I found a glitch which was caused by my own carelessness – and that I configured group and then deleted the group without removing it from the annoyed user database.

Thank you. I'm doing it now. This is to be working except that it says that the action is queued – so I suppose that I have to wait until it sorts itself out. Thank you very much indeed for this.

I'm trying to rationalise our groups a bit. I have one group – with about nearly 400,000 people and another group with about 5000. I'd like to merge the smaller group into the larger group and then eventually get rid of the smaller group. Has anyone any idea how this can be done please? Thanks

Two feature requests: it will be great to have a "push" sticky note said that the recipient doesn't have to refresh the screen. It would be great to have a notification sound – and it would be great to have the notification sound customisable.

Thank you. It all seems to be working correctly now

Actually I have suddenly realised that although we are using the latest version of the forum software, we haven't updated the track members software. I will be doing that soon. I hope that there isn't a glitch after that. I will report back here

Yes

And by the way, I've flagged this up once already on this thread – but there's been no response: We are using a standard Invision theme simply with some colour changes. Although the sticky notes works, there are glitches in that it doesn't place a link on each post as its intended to do and also when you try to go to the global settings on the admin CP, it goes to a 500. I flagged this up a couple of weeks ago and there's been no reaction.

Works for us. www.consumeractiongroup.co.uk Very useful

If the developer wants to changes pricing structure for the future – then that's fair enough and of course existing customers will have to make a choice. However, if there is going to be a change which will affect existing customers then I think that they should be told about it and also given sufficient notice – for instance, at least six months – the period of a typical renewal. Once again, it's all about information and transparency. Until then, it seems to me rather unfair to effectively de-prioritise existing customers because there is a pricing decision made by the developer when he first came up with the idea of the third-party add-on and made his decisions about how he was going to price it. Existing customers went along with the add-on and also with the pricing scheme in good faith and I think it requires a certain amount of reciprocal good faith from the developer. So, for instance, the developer could upgrade to 4.5 and announce to existing customers that in six months time the app would not be supported any more and that the next upgrade would only be available to people who signed onto the new pricing structure – but as a gesture of loyalty to existing customers, they would not have to make the initial purchase, they would simply sign up for the renewal fees – which are generally speaking less than the initial payment. That is something which I think is fair all round and takes into account changing circumstances for the developer, the customer, and market conditions generally.

No thank you

You don't seem to have understood that I have bought a copy which is compatible with our new version of the forum platform. You also don't seem to understand that it seems reasonable enough that if one is going to be given information, there that information should be correct. I have a sense that you are moving into a tit-for-tat pointscoring exchange and I don't think it's helpful. If you are running a new version of the forum and the sticky notes add-on was useful to you then I recommend that you go to the developers and forum and by an updated copy.

I don't understand why no one has yet appreciated that I don't disagree with any of this. The single point has been that I think that we are entitled to expect some information. Looking through this thread back to the beginning of the big upgrade, nobody has protested – they have simply asked for information. Sometimes the developer has given information – which has then turned out not to be correct – and sometimes the developer simply hasn't given any information at all. I'm simply saying it would be reasonable to expect information – and it might even be reasonable to expect that that information was correct. @Adriano Faria maybe you can tell us what your position is in terms of letting your clients know where they stand.