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Jim M

Invision Community Team
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Community Answers

  1. Jim M's post in Manage Pages/Bloacks was marked as the answer   
    Managing blocks is all or nothing, I’m afraid. Please feel free to post your suggestion in our Feature Suggestion forum though if you want to see this a in a future release 
  2. Jim M's post in Red numerical notification badge in AdminCP was marked as the answer   
    Unfortunately, this is not something which I can see on your community's ACP. Was it resolved? However, it usually will indicate an application which needs upgrading. 
  3. Jim M's post in Commerce Item Description and image was marked as the answer   
    The "Product Information" is the "Description" on the Store Settings tab:

     
    Then the "Images" field underneath are the images that show there.
     
    You can read more about setting up Products in this guide: 
     
  4. Jim M's post in 500 error when attempting to upgrade was marked as the answer   
    Your theme or third party applications/plugins are not compatible with PHP 8, you will want to disable these while you investigate which one it is.
  5. Jim M's post in How to develop addons as a cloud customer? was marked as the answer   
    Sorry, as we do not allow access to the source files or the files on the server for our Cloud customers, it is not possible to run developer mode on our Cloud (nor would you want to as it is not suited for production environments). To develop custom applications/plugins, it would currently require a self-hosted license and files to develop on an installation separate from our Cloud.
  6. Jim M's post in How to purchase IP.Board addons and themes? was marked as the answer   
    Those in the future who encountered this should double check they are logged into their client account. If you just purchased or renewed on an existing account, signing out and in usually triggers the system to do a refresh. 
  7. Jim M's post in Is there any simple way to add a page to my forums? was marked as the answer   
    Sorry, the only way natively through our software to create a page would be through our Pages application. 
  8. Jim M's post in 503 Service Temporarily Unavailable messages becoming more frequent.... was marked as the answer   
    Please upgrade your community to the latest release there are fixes in place to help prevent this. Please ensure that all your third-party applications/plugins and theme are compatible with PHP 8 and the latest release prior to upgrading. If they have no upgrade path to be compatible with PHP 8, you will need to uninstall them before the upgrade. Once you have upgraded, please do not enable any third-party applications/plugins which are not compatible with PHP 8 as this will bring down your community.
  9. Jim M's post in Show some text on articles was marked as the answer   
    This would require some form of customization to do this. It is not something which is natively available in the Forums application.
  10. Jim M's post in Renewing an expired subscription product was marked as the answer   
    Renewals always happen unless a user cancels or it expires. Automatic payment would only happen if the user has a payment method on file that is capable of automatic payment. 
  11. Jim M's post in Upgrade failed, forum down. was marked as the answer   
    Glad to hear you were able resolve your issue.
  12. Jim M's post in Disabling Emails was marked as the answer   
    I'm afraid, there would not be a way to undo all notifications for emails, the user would need to remove those. However, you can change it so that moving forward this won't happen by changing your notification settings in ACP -> Members -> Notifications. You then would want to click "Reset members to default preferences" button.
    You would not want to disable emails completely if your community is still operating, there are things like password reset emails, etc... which go out by email. 
  13. Jim M's post in Bulk unhiding member posts was marked as the answer   
    Unfortunately, there are no means to unhide in bulk. If you would like to see this in a future release, please feel free to leave a suggestion for this in our Feature Suggestions forum.
  14. Jim M's post in Update market place applications error was marked as the answer   
    This is a permissions issue on your server with the tmp directory. Please contact your hosting provider or server administrator for assistance.
  15. Jim M's post in License key expiry date based on 1st use. was marked as the answer   
    Sorry, this is not currently possible to expanded logic like that without some customization.
  16. Jim M's post in Page Builder Mode not working was marked as the answer   
    Please ensure they have the moderator permission “can manage sidebar?”
  17. Jim M's post in Developer Mod Cache Quick Edit was marked as the answer   
    If the CSS changes are in your application/plugin, you will simply want to clear cache in ACP -> Support -> Clear System Cache.
    If you are modifying a theme, you would want to use designer's mode rather than develop mode as developer's mode is not meant for theme modification as it uses an unmodified theme.
  18. Jim M's post in Upgraded to php8 and forum is down was marked as the answer   
    If there is not an upgradable version compatible with PHP 8, you will need to uninstall it or contact the author for assistance. Third party add-ons are outside our scope of support.
  19. Jim M's post in After IPB 4.7.5 upgrade word expansion is going crazy was marked as the answer   
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
     
  20. Jim M's post in 4.7.5 Locked Tasks Issues was marked as the answer   
    This seems to have been maybe a temporary error as I unlocked them and was able to run them without error. Please let us know if it does come up again. It may be that there is an issue with your CRON if so. I'd suggest ensuring that PHP 8 is running on your cron task command.
  21. Jim M's post in Problem Last urpgrade was marked as the answer   
    You would then need to contact your language pack author for assistance as this is an issue with the language pack.
  22. Jim M's post in Post login process request parameter _fromLogin=1 was marked as the answer   
    This cannot be customized, I'm afraid.
  23. Jim M's post in Test URL Reset was marked as the answer   
    I've moved this to a ticket so we can discuss your objectives here. Please check your email for further correspondence.
  24. Jim M's post in Migration (from self-hosted to cloud): Keep site offline, or just lock it so users can't post? was marked as the answer   
    It is best to keep the site completely offline to avoid losing any data after you take the backups, this could be anything from setting changes, to password changes, etc... This could be anything a user can change. If you’re worried about offline timeline, please reply back to our migration team and they can give you an outline of what to expect. 
  25. Jim M's post in v4.7.1 -> v4.7.4 was marked as the answer   
    Check your default application (star icon) in ACP > System > Applications. If this was a third party addon which is disabled or reduced permissions, you’ll want to address that or change it. 
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