Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted December 30, 20222 yr I have not used the site in a while but my users still did. I wanted to refresh the site and start using it again but when I logged in it had an upgrade it needed. I started the upgrade and now it has a 500 error and I cannot log into it. When I logged into the client area to put in a ticket it says thats not part of my subscription so I guess some things have changed (I autopay it). Appreciate guidance on how to get help and fix it - thanks!
December 30, 20222 yr Community Expert Solution Please be advised I have answered your support ticket and resolved this for you. Please ensure you submit any hosting concerns like this via your Cloud package as that has email support, for hosting reasons 🙂 . Whereas all other technical support will be done here, via our staffed community support forum.
December 30, 20222 yr Author Thanks so much for the assist!! Had been a while since I had utilized so refamiliarizing myself.