Marc
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Everything posted by Marc
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There is no way in which to manually alter someones timezone. This is automatically done on the 4.x system. They would need to check on their own system for where the issue is there, as it can only really show incorrectly if the users system is incorrect
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Please do let us know if you require any further assistance
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It may be they have not yet finished rebuilding. If you can provide access on file, we can certainly take a look for you and see what is happening
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Downloads - Using gif as screenshot causing server error
Marc replied to Circo's topic in Technical Problems
Try increasing your memory limit. It may well be that the server is hitting that when its processing the GIF image -
Please could you provide me with the ID of that member? We can then take a look for you.
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As these are actually valid characters, there is no way in which to prevent this in the software itself, at present. There are modifications people have created for this, as mentioned above.
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I have marked this for one of our developers to take a look at for you. So someone will be in contact once they have had chance to look at this
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output cache will indeed cache the site as a whole. This said however, background tasks arent running on your site, as stated by the banner there. You need to address that, as it may be that items are not being correctly cleared. You may need to switch to cron to run these, which would be our recommendation Having a limitation on mysql is very much only done on cheap hosting though. To be honest, you should find hosting where mysql is not limited in that manner. 8gb is not a large size for databases on sites these days. Have you considered a cloud hosted environment, then you dont need to think about your hosting at all?
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This is because your globalTemplate is out of date, and not compatible with the latest release. So something was edited on that template. You would need to revert that template to correct the issue
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Commerce Overview AdminCP Widget Display Issue
Marc replied to Randy Calvert's topic in Technical Problems
Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release. -
Of course if you have any issues doing what Randy mentioned above, please let us know and we can sort an invoice out for you
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I believe this is what you are looking for here
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There is no way in which to do that at present. Blocks apply to a page type, rather than a specific page. So for example, to all forums, all topic pages, or indeed all club blogs
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As mentioned by Sonya above, a pages database would likely be the most simple way to get something like this set up. You can then add anything you wish. If you take a look at the Pages guides on the left of or pages menu here, and look under the "basics" section, you will see a tutorial for creating a recipe section. Following this will give you a pretty good indication of how you can set up something for your affiliate links
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Have you tried this in another browser? Internet explorer is now very much out of date, and is actually discontinued in updated even by microsoft (it will not be support by them at all after June, but has not been updated for quite a long time now). If you are using a microsoft browser, you really should be updating to edge
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Edit the articles database (Pages->Content->Databases->Edit icon) and change the "Use categories" selector to no. You would also want the "Database index" setting to "Show like articles" This should get you closer to where you need to be.
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Difference between suspend and cancel subscription
Marc replied to Adam Goodrich's topic in Technical Problems
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There are some areas where opacity is used. Im assuming from your image you are referring to the icons on the left. You would need customisation to your templates in order to change those. If you are unsure on how to edit the HTML/CSS in your templates, you would need a designer to assist you with that.
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Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
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Excellent. Glad to hear you found the issue there
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That would certainly be worth checking. This is the most common cause of issues like these
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Do you have a test instance running somewhere? I suspect this may be the case, and both are requesting the payment
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There isnt any way in which to switch them off at present. It may be worth a suggestion in our suggestions are if you wish for something to be added of that nature
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The image would be populated only if the image tag within the feed is stipulated. There is no way in which to remove the stock grid image other than through customisation. You can however choose whether to show list view or drive view. You would do this from Community->Blogs->Settings within your admin CP
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Not in the respect you are referring (automatically being logged in). We do offer custom SSO for our cloud platform on our Growth and above packages, if that's something you would be interested in?
