Marc

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. If you add those, we can take a quick look to see if there is anything obvious here. However in reality, it can only be something done wrong in the move there

On the first one, you would approve on the front end. You will be able to see those as a member of moderation on the front end, and will also see them in the approval queue in the moderator CP On the second item, Im not sure what you mean here by you cant format. Please could you clarify specifically what it is you cant set?

Where is it you are copying them from? If this is web, please provide a link. Also let us know which browser and operating system you are using, so we can test with the same. This of course, is assuming you have tested this on a default, unaltered theme, with all 3rd party items disabled.

On this, we agree. What I believe we disagree on is that sometimes this advice may be "Unfortunately, we dont do this." and "You would need a developer to help you achieve this" I very much wish this was the case. You are quite right in saying we are the creators of our code. The issue is that the code in question isn't actually our code. Our advice generally, is to first of all remove the 3rd party code from its potential to be an issue (for example, check on a default theme). If its then found to be that theme, we would not debug that customisation. It would be for the person who wrote that customisation to take a look at. Very sorry to hear you feel that way. My previous response was an aid to assist you in where you are going wrong there, and what is causing you to experience issues with your site, and our advice there is very much the help you are asking for. However, it appears to have been read as somewhat combative. Sorry if that's how you have read into that. To give an analogy here on your terms. You are asking how to drive a car and prevent it from causing horrible sounds every time you drive it. When you brought it to us, we found you have changed the wheels for a lower rim, the exhaust has been switched for a larger one, you have removed the windows entirely, and the horn is now an air horn. We're advising these may be causing the noise. We are also advising that keeping it serviced, and putting on your seatbelt, will serve you better in the long run than not servicing it for 10 years, then when you do, driving without. In summary, I don't think we are ever going to agree here. But whether we agree or not, we are here to try and help you. We want your site to succeed.

Ensure you are disabling any 3rd party items too

Not in any way, no. If you have purchased SSO from ourselves, please update your admin login on file, and we can take a look and advise accordingly.

As much as we would love to be that quick, 4.7.14 is a maintenance release for bug fixing 🙂 We have it covered, dont worry. But it will take some time for new things to be included

I would just like to point out with this one, we already offer a 'sane solution' to common pain points, and endeavour to improve that even more into the future. But the reality is, what you are doing at the moment isn't actually saving you hassles. We offer many bug fixes between every version of the platform. If (for example) there are 500 lines of code between 2 given versions that have been changed, that's 500 times something may have been either a problem change, or something that is incompatible with your custom code (of which we have no control). If you don't upgrade 10 times, you are then looking at 5000 instead. So upgrading very infrequently, is actually very counterintuitive On to the issues at hand. Your theme is indeed customised, as you can see here This is the first place you should really be looking. You should be manually upgrading the templates that are modified between versions of the software, otherwise it will indeed cause you problems. You have modified code in the global template for example, which will affect every page on your site. We provide tools for checking the changed here https://invisioncommunity.com/index.php?app=core&module=system&controller=plugins&do=diff Just as a small example. Your last version was 4.7.2.1. If you compare that between then and now, there are changes on globalTemplate. So whatever those items change, will either break your site in some way, or not fix something that should have been fixed. This is not to mention you currently have 12 x 3rd party applications installed and 11 x 3rd party plugins. These are all items in which you run at a risk of breaking your site. They should be fully tested between updates, and ensured to also be up to date as the authors are likely fixing things between updates. While not all will show if there is an update (you would need to check with the authors), there are at least 3 there which actively state they are out of date, so its very very likely they will be breaking things. I completely understand that while running a business, you will have needs that come outside the box of the vendor in which you are using, and that you are using 3rd party and customised items to fulfil those needs. I also understand that you dont want the hassle of upgrading frequently, and so choose to upgrade very infrequently. But I'm a little confused as to how we can provide tools to assist you along with this process, as currently you appear not to be using the ones we provide.

I have moved this to our feedback forum, however Im a little unsure as to what isnt already present there. From what I read, you add a video in adsense, which will give you some code. You can then add that code somewhere to show instead of your video code. Unless Im missing something, is there a reason you couldnt add that in the current ads section?

I seem to see that, but then see instruction to log in, so it does indeed appear to be x (twitter) unfortunately

If its custom, you would be setting everything yourself

If nothing has changed at all other than the move to self hosting, then you would be looking at the hosting itself. As others have said, most of the time this will tend to be mysql configuration

Do you have an example? I can get this confirmed

It actually should have. Are there specific scenarios in which you are coming across this?

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.

You would need to contact you hosting company on this issue. You have an issue with a crashed table there

I would suggest uploading all files

There have been problems on and off on there since it was taken over, unfortunately.

I suppose it depends on point of view. Personally, I find I click things more when I see what may be an answer to the question I've put into google, to ensure thats what Im looking for

We are unable to give ETAs on bug items unfortunately. At present this is an open bug, so there isnt a fix to give.

Glad to hear it 🙂

Customization->Editor->Emoji is the location you are looking for

When is it you set this? I ask as it will take some time for it to refresh

Just above the image there, you should have a revert button. if not, please upload a fresh set of files from your client area, then try that again

Glad to hear you managed to get that resolved 🙂