![](http://media.invisioncic.com/a319035/monthly_2017_12/5a43c46885514_ScreenShot2017-12-27at16_03_40.png.1d0e03a464aad85d6425305aa803fb36.png)
Everything posted by Marc
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Site was offline yesterday
Sorry to hear you were having issues. It is unfortunate this has happened at a busy period for your site. We now have this resolved, as mentioned in some of our other topics. And of course we do take a look to see how we can reduce such issues going forward. The answer to both of your questions would be yes.
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link filter not being honoured
Please leave at least one of the items (hide it if needed of course) then let us know the link to it. We can then take a look to see why it wasnt actioned
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My site (and this site) are slow, about 10 seconds to see a topic?
going to lock this topic off now. Everything on this should now be resolved 🙂
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Need help with a runnaway email script
It means that at some point you had pop3 incoming mail set up on commerce, in Commerce>Support
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Blacked out photos…iPhone 15…
On the iphone one, it appears to be how they are being compressed before uploading by the device itself
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How to prepare for upcoming "Experts" in IPB5
You cannot have a forum set as both. However, you can set a discussion forum to allow solved posts. That's actually what we have here for our support forums. Im not honestly sure on what you mean by "provide experts on". You are better to wait until things are released rather than trying to prepare for things without the knowledge of how they work, to be honest. For example, you dont 'give' someone an expert rank.
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I can't delete a topic
As mentioned above, contacting your hosting company would be needed at this point. The issue you have is with the mysql instance itself there.
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New member validation (email + admin validation) not working?
It was released in 4.7.13
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Venue input provided but no Google image
Have you set up the google map API within your admin CP in the integration section?
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How do I search Databases via API?
Ive moved this to our developer forum for you, which is better placed to get you the answers you need 🙂
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Introducing a fresh new vision for Invision Community 5
We're still testing with a few people as of yet. We get you are excited. We are too 🙂
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My site (and this site) are slow, about 10 seconds to see a topic?
As mentioned above, we arent (or certainly werent) aware of any issues on 21st. Of course as your site is now online, there isnt anything present to investigate. If you see these happen again, please let us know at the time they are happening
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Remove test installation that doesn't exist
It can be. I was simply suggesting what would be more sensible (point the subdomain to that IP)
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My site (and this site) are slow, about 10 seconds to see a topic?
I can certainly see the screenshot there. However as you mentioned in your own post there, ours is not showing it. Dont get me wrong, we acknowledged there was an isssue, which has now been resolved. 🙂
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My site (and this site) are slow, about 10 seconds to see a topic?
This is simply because it was not down as such in most places. It was slow for the most part, so hasnt tripped it
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Remove test installation that doesn't exist
If your test URL no longer points to an existing test instance, yes. However to be honest, wouldnt you be best to simply then point it to the new test location? This is what most people tend to do.
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Remove test installation that doesn't exist
OK, we have some confusion here. If you purchased it, then it will have your name on it (as well as the company name). We can change the company name for you no problem. So the license itself is yours. So therefore its your responsibility there to ensure your license details and anything you download is secure. The previous test installation therefore needs to be removed from the server before you can reset it. So you should be contacting the owner of the server you installed it on to have it removed.
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Remove test installation that doesn't exist
Yes, the license is owned by the person who purchased that license, so you should be purchasing a new license for the site if you are a new owner.
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REDISException: Cannot_Connect (0)
I feel you misunderstood what I said there. There is no question whatsoever in believing what happened. it's the reason for it happening I dont believe to be the cause.
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Customer Charged Twice
That is indeed correct, as otherwise there would be no way in which to choose different options for each of the items.
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Enable SSL Connectivity from IPS to MySQL Database
Please see the response on this from my colleague above
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Remove test installation that doesn't exist
Im a little confused as to what you mean by previous owners there, as licenses are not transferable. It is for yourself to keep your license and software secure. It can be reset, but not until its removed completely from the old location
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Need help with a runnaway email script
Thats an issue with incoming mail settings on commerce support system. So you would need to address that
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Limited number of discounts for subscription
There wouldn't be a way in Which to do this currently unfortunately. You should however be able to achieve this using discount codes once we get to version 5
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Need help with a runnaway email script
If the mail is deleted entirely from bulkmail, there isnt anything sending at present (quite simply, there isnt anything there to send). I suspect what you are seeing is whatever is left still going through. Are you seeing anything showing in your email error logs, or system logs?