Charles

The media tag works fine here. If you're having trouble please submit a support ticket :) This topic isn't for issues anyone is having - that's what support is for :)

Logging out and then logging in with your client area email/pass usually fixes things :)

We cannot issue a refund as he didn't buy the license from us therefore we don't have his money even if we wanted to refund :)

I am not sure what you expect us to do. By your own statement the account is not in your name it's in the name of the Scott you mentioned. Scott is the client of record. He could certainly login and change that information but that is up to him - we will certainly not go changing client login information just because someone claims to have purchased the license from a third-party site. Can you imagine the chaos that would cause?

Understand that from our perspective you are not our customer - the account owner is. We have no way of knowing if/who/when you bought that license from. All we know is the data that is in our client system and if it has the other person's name and email then that is who we must speak to.

I get that reaction surprisingly often.

Oh I'm so been there done that! Whatevuh!

Skin diff: Can see about CSS diff tomorrow :)

:lol: that's why we were not going to post it... it's so many files it's easier to just upload all and move on

I'll post this list here but use at your own risk as we had not planned on posting it. 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In the half hour or so since you first posted about an upgrade pack you could have done it several times already :)

CleanCut will be available as a separate download in a day or two. We wanted CleanCut to get its own beta process before bundling it in download.

Was looking toward yacenty or really anyone else reading it :) There aren't any old tickets as I believe we are pretty much caught up from the IPB3 delays :)

The only tickets in support that old are ones that are for advanced support which always takes a bit longer. You should have been warned about that when the ticket was escalated. If you weren't please PM your ticket ID to me.

All confusing analogies aside: Improving performance is an ongoing process which we continue to work on. Don't forget that we host thousands of IPBs so performance is extremely important to us as well :) Version 3.0.2 is faster than 3.0.1 which was faster than 3.0.0. We will continue to improve performance as we release each version, get feedback, do more research and testing, release new version, repeat. We have already received great feedback from users saying that 3.0.2/3.0.1 was a huge improvement from 3.0.0.

We are slower than normal lately. Working on speeding things up with more staff and such. Sorry for the abnormally slow response times. We're working on it though :)

zomg they're just little numbers :cry:

Negative reps were just enabled here a day or two ago. People are trigger-happy :)

2.3.x convertors: http://invisionpower.com/files/IP.Converter.zip

It's been an ongoing process... 3.0.1 was better than 3.0.0 and 3.0.2 better than 3.0.1. We keep improving things as we go. However, like I said, there is clearly something wrong with your setup as it should not be as slow as you're reporting.

That would probably work... you could even have the feature only available if the Trash Can feature is also enabled so if someone accidentally activates it you can restore those posts. I would like have an intermediate confirmation screen to confirm since delete posts is more invasive than "unapprove" posts.

I believe the devs are pointing out that it should not be as slow as you are pointing out and that PHP5 reports memory differently so 16MB is not enough. PHP5 itself ships with a default memory limit of 128MB so you are actually way below what the PHP group itself suggests. You can always submit a ticket and have them take a look to see if there is anything odd going on because it should not be as slow as you are saying.

The problem is we don't want to reveal too much about how the system works or spammers could just find a way to trick it...

Probably the most we could do is let you know if it was the IP or the email address flagged. Would that help?