Charles

We have heard you and are going to look into our options on this matter :) I am going to close this topic as the same points are being made over and over plus new readers to this topic are becoming greatly confused. We obviously never meant for something like an anti-spam service to turn into a bad thing for some clients :) Give us a bit and we will figure something out that works for most people.

I'm especially nice. <-- nice

If we could we would :lol:

I don't think we have said what we are planning to do :)

I can say positively that nulled boards get nothing from us...

Oh! So Matt says it and you listen! I see how it is... I shall go pout in the corner now. Woe is me, etc. :(

The old licenses were: Perpetual: $185 plus $30/year for technical support Lifetime: $199 (no renewals) included technical support

Calm yourselves :lol: We are working on options ... just give us a few days :)

Luke: you really need to read the whole topic :)

We are exploring options as I said earlier in this topic. One thing we do NOT want to do is keep increasing the prices as we add more services. That's not what we are after :)

Increased it today.

It logs every query so you can see what it sent us and what the response code was.

Ah yes I do see 3 other tickets in there now... it appears they were not assigned properly. I will get those fixed and a tech should see them to reply.

Yeah we have lots of options and are, of course, not going to post everything that it checks and such :) It's already caught spammers here on our forums too which is good.

Yes, we could add it. I guess we will just have to see if it's worth it :) The system is new and will take a while to "learn" the spam behaviors of people, of course, so we can enhance it as we go.

For the Perpetual / Lifetime license holders who are upset: First let me say we are not out to "grab money" or anything like that. I mean you are talking about a few extra dollars a year here - certainly not enough to get rich off. Anyone who has suggested this is our goal clearly does not recognize the years of honoring our past commitments that we have done or gone out of our way to be sure no one feels taken advantage of. What we are doing is simply covering our costs and creating a renewal structure that allows us to offer enhanced services, like the spam system, around our products. This is why we switched to the renewal very 6 months that the Standard license offers. That renewal structure covers the increased costs services like this entail so we can offer them at no additional fee. The Lifetime and Perpetual licenses do not include that type of renewal structure. We are discussing options internally to allow for those on Perpetual or Lifetime licenses to work into a solution without feeling like they are "losing out" on anything. We will update everyone once we come up with something. In the interim, just have a small slice of patience and understanding while we look into options. Thanks!

We decided not to track usernames as it is much easier to just randomize your username on each registration than your IP or email address. Besides, if someone registered all over the web with "Bob" as their username then all the Bobs in the world would become quite upset.

The IP and email of the subscriber is sent to us and we keep that information for a while to see if there are any trends and such. If there are trends and we think it's a spam account, it is permanently added to the database. If not, after a certain time, it is deleted from the temporary records.

Unless I am missing tickets, you have no open tickets that were created more than 16 hours ago. If I am missing a ticket please let me know :)

Well I suppose they could do that but that would be an odd choice.

That would just be overhead. Besides, we plan on adding more services and don't want to get into setting prices for each one. It's easier to just say they're included.

The key expires when the license does. You can renew it if you renew your license, of course.

I personally think it is quite simple. We promised Perpetual and Lifetime license holders access to IPB downloads and technical support. This is a new service that did not even exist back then and is part of our new services plan that is included in the 6-month renewal fees. We have plenty more services planned in the future that will be the same sort of thing. They are new services - not technical support. We are keeping our promise to Perpetual and Lifetime license holders plus keeping our promise to the new license holders that their license will include more services. We have to do what we said we would do. We are even being as nice as we can with the way we are offering those license holders to switch to the Standard license. Lifetime people don't have to pay for 6 months and Perpetual people don't have to pay until their support would have normally expired. Of course, in the end, you don't have to switch too :)

If you check out the announcement and see the screen shot you will note we have a time out setting for just that purpose.

Because the new Standard license and its renewals every 6 months are setup for not only support but also enhanced services you would need to switch to the new license type if you wanted to use this service. This will also apply to future hosted services that enhance IPB and our other products.