Lindy

I can certainly understand that and believe me when I say you're not the first to have license transfer issues and in spite of our warnings, probably won't be the last. Again, I'm sorry we can't be of more assistance and do hope you understand our position.

We will explore the possibility of extending the hold time for those interested. We've found most prefer to leave a message with the operator. On typical days, this often works out best for everyone as many issues beyond "how do I" cannot be resolved while you wait on the telephone anyway. Unfortunately, we're experiencing an incredibly high volume of support requests as people adjust to the new releases. I'm sorry you had to wait longer than usual, but glad your issue was resolved.

Thank you for the feedback.

There are some trolls on the board. Your first post I could understand someone giving you a negative rep because you seem impatient in it. But after that, it's just ridiculous. (Now watch, I'll get negative rep for what I just now said.)

I gave you a few + reps to help you out some (except the first post). Someone else is giving you + points too but I don't know who.

I think we've been quite fair and reasonable throughout this and fortunately, most customers seem to agree. Legacy customers expressed concerns about being excluded from service offerings. We listened and devised a solution that we feel to be fair for all that allows those interested in retaining their legacy licenses while having access to new services, an opportunity to do so. Clearly, we can please some of the people some of the time, some of the people all of the time, but never all of the people all of the time.

As we always try to do, we've welcomed your feedback, taken it on board and did our best to devise a solution. We're happy with the end result and have no intention of making further changes at this time.

As there's nothing further to discuss, I'm going to put this to bed. If you have any further concerns please feel free to contact us.

I'm curious if we've made it clear that "10 users" means you may have 10 concurrent users online, actively using your forum at any given time. If this is not clear, we would love to know to avoid further confusion. For a starter forum, 10 users all online at once is relatively good, based on what we've seen on old packages. I do agree, 10 seems low, but it's really not for a $9.95 package.

As always, we're open to feedback. :)

I'm curious if we've made it clear that "10 users" means you may have 10 concurrent users online, actively using your forum at any given time. If this is not clear, we would love to know to avoid further confusion. For a starter forum, 10 users all online at once is relatively good, based on what we've seen on old packages. I do agree, 10 seems low, but it's really not for a $9.95 package.

As always, we're open to feedback. :)

I like instant gratification - the forums are moved. How does it seem now?

Note: As this is a fresh server, we may need to make a few tweaks here or there. You should, however, notice an obvious and immediate improvement.

I like instant gratification - the forums are moved. How does it seem now?

Note: As this is a fresh server, we may need to make a few tweaks here or there. You should, however, notice an obvious and immediate improvement.