Klisis

Actually, you're incorrect. IP.Shoutbox is an official IPS release and it's released by IPS Resources. Check out the information at IPS Resources. I'm just not bothering with either of these releases because of the problems I'm having with their installs. It's really bothersome that I've had these problems with installing these addons.

No, he brings up a very good point. I'm planning on using IP.Board for my next version of my website which I'm currently working on with IP.Content. However, I'm using PHPBB3.0 on my current site and I've always found PHPBB super easy to upgrade. I download a small upgrade package and then run the update from the admin backend and it's done in just a few minutes.

Uploading 2,500 files isn't very efficient, especially when the FREE competition is able to do it faster and easier.

Now I understand that changes have to be made to the core codebase whenever a new version of IPB is written. But in the last couple of updates (3.0.3 and now 3.0.4) I have had skins that I have developed during the 3.0.1 era break completely on me, because of deprecated skin code and a complete disregard of the skin's CSS on browsers (possibly as a result of deprecated skin code). Now, as I have worked very hard on my unique themes and they are vastly different from the IPB default skin, simply implementing the Skin Differences published is easier said than done, nor should I expect to constantly update my skins in this manner.

I was led to believe that when 3.0.0 was released, that custom skins could be created without fear of them breaking in future releases. This has turned out to be a false belief. Skins made the second a brand new version is released should be supported 100% until the very end of that version's life cycle. If nothing else, I would expect the money I paid for this software (and services) to reflect this, considering I have no time in my life now to micro-manage my skins whenever an incremental update comes out.

IPS, figure out where you want to be with your skin design and stick to it, please! Stop changing your mind every twenty seconds and invalidating my custom skins. I would like some confirmation that this issue will not occur again in future updates, otherwise I might as well just not make skins for my forums again (what would be the point?).

Regards,
Svend Joscelyne.

You know, 14 hours is far too long to just let a ticket go without even bothering to respond to it.
Of course, during that time, I was able to find and handle the issue myself, but if this is the typical 'response time', I'll find somewhere else to take my business.

I'm not an impatient guy, 4-5 hours is reasonable, at least as long as things are submitted during business hours (which this was), but 14 hours is pushing it.
Even better? A second reply took 45 minutes or less. Kinda ironic.

The moral of the story? DON'T keep your customer waiting. If they open a ticket, they deserve a non automated reply, same business day, urgent or not.

I really don't give a hoot if he's right (not in my book he wasn't), being patronised by a user who has no connection to IPS isn't going to impress me. If I had wanted to post a bug report I would have, but the fact is people don't look at those and the title of this forum section is entitled "IPS Company Feedback > IP.Board" is it not? Did I not provide feedback or am I wasting my time? Not sure why you'd let casual users patronise another user when all he was doing was "providing feedback".

IPS Staff: I hate to say this but the IPS Upgrades are becoming a real inconvenient Annoyance.

What am I talking about? Everytime there is a service update to IPB (2.0.1, 3.0.2, etc) the upgrade creates havok with the hooks that I have installed. Not only do I have to disable the hooks, but, they have to be un-installed and then re-installed. The upgrades are not anticipating already installed hooks and adjusting for them and it's becoming an annoyance.

Does IPS plan on fixing this problem or is this going to be a regular 'romp and stomp' action with every upgrade/update? For one, I would love to see this corrected.

Since when it is wrong for a company to make profit?

I am just wondering.

To buy a IPB blog requires you to buy a IPB board? WOW that's just a waste of money.

Now that's a total of $200.00. WOW you guys are trying to make money off from us.

Well, there you've stated it. The older license type has "added value" which you are not willing to let it go. To be honest, you can't have everything. Your older license has other values while the current one has its another (and unproven) values.

Though I find that some people here are really overreacting to this. This sort of thing happens all the time with my cellular phone company and ISP.

Well, there you've stated it. The older license type has "added value" which you are not willing to let it go. To be honest, you can't have everything. Your older license has other values while the current one has its another (and unproven) values.

Though I find that some people here are really overreacting to this. This sort of thing happens all the time with my cellular phone company and ISP.

Well, there you've stated it. The older license type has "added value" which you are not willing to let it go. To be honest, you can't have everything. Your older license has other values while the current one has its another (and unproven) values.

Though I find that some people here are really overreacting to this. This sort of thing happens all the time with my cellular phone company and ISP.

If I were a lifetime license holder, it would be a tough choice because converting would force me to spend a good amount of money per 6 months.

If I were a perpetual license holder though, I'd rather convert to the standard license rather than having to pay extra fee for this unproven service. I would assume that the old(er) license holders will continue to be left out, and I wouldn't blame IP for taking such actions. Things ... don't remain the same forever. You can either choose to go with the flow or resist it (or abandon IP products all together).

If I were a lifetime license holder, it would be a tough choice because converting would force me to spend a good amount of money per 6 months.

If I were a perpetual license holder though, I'd rather convert to the standard license rather than having to pay extra fee for this unproven service. I would assume that the old(er) license holders will continue to be left out, and I wouldn't blame IP for taking such actions. Things ... don't remain the same forever. You can either choose to go with the flow or resist it (or abandon IP products all together).

I see.

This new feature is a "service" as the name states : Spam monitoring service. And a service like this involves a monthly cost. I would completely understand not providing this service to Lifetime license holders, but I feel that Perpetual license holders are in a gray zone.

Still, it's not like this service is essential.

Furthermore, we do not know how this new service is going to hold up against spammers.

Well, you guys are coming up with everything I had been asking from Vbulletin which they promptly refused.

Good job.

Well, you guys are coming up with everything I had been asking from Vbulletin which they promptly refused.

Good job.