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tnn

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  1. Like
    tnn
    tnn reacted to Adlago in Community broken after update   
    What is observed is an incomplete upgrade - your APP Forums, Pages, Gallery, Downloads and Calendar are still with version 4.5.4.2 ...
    I think it's best to use a backup and restore 4.5.4.2.
    Then download the whole package from the client area and upload all the files and then you upgrade to 4.6.3.
  2. Like
    tnn
    tnn reacted to Stuart Silvester in Community broken after update   
    Our reply was asking you to use the email address tied to your license, so you won't see the response in the client area. It should be in the email inbox you used to send the request though.
    We will need to look further at this via ticket. To save time, feel free to go ahead and create a new one from the client area 🙂 
  3. Agree
    tnn
    tnn reacted to Karina Harumi in Upgrading to 4.6.3 screwed up my forum!   
    I'm so grateful to everyone who made helpful contributions and tried to help/calm me down.
    I've already got in touch with support and they are solving. As it appeared that I was supposed to upgrade to 4.6.3 as soon as possible for security reasons, I did, but now they are fixing it.
    Thanks to everyone who, instead of criticizing, tried to help.
  4. Agree
    tnn
    tnn reacted to Karina Harumi in Upgrading to 4.6.3 screwed up my forum!   
    Dear if you have nothing useful to add, please leave.
    I'm really worried because I have a lot of access on my forum and I can't lose access because of bugs that take a long time to be fixed.
     
    Thanks.
  5. Like
    tnn
    tnn reacted to Rhett in We need webp NOW   
    Because, as with most things, there is much more to the picture that users don't see or understand, we have to ensure image processing software can handle these extensions, and often case build in support for them. It's not as simple as saying allow xwz etc. 
     
     
  6. Thanks
    tnn
    tnn reacted to BankFodder in I've touched something and changed Twitter logo -but what??   
    Sorry, I should have come back some time ago. The developer very kindly came up with this solution
     
    In the meta data
  7. Like
    tnn
    tnn reacted to BankFodder in I've touched something and changed Twitter logo -but what??   
    Actually I've just found the source of the graphic/icon. It's in icons and logos> default share images

    I deleted it and this is the resulting auto tweet:

     
    When I upload a smaller graphic to fit in the little square to the left of the tweet, simply scales up and gives a very large but blurry image.

    I don't know how I can get back to our original small neat graphic which I posted in the post above this one
  8. Like
    tnn
    tnn reacted to Dean_ in Promote to Twitter, links?   
    I've setup a new Twitter account and sorted out my developer account. I'm able to promote to Twitter but, the Tweets are not turning into or showing as links?

    Wasn't it the case (before), if you promoted to Twitter, it showed the image, and the Tweet acted as a link with a preview of the post? Now all I get is a Tweet with a preview of text and a hyperlink which looks awful, but it does show an image.

    I've also noticed when using Twitter Card Validator that no images show on my links? I can only add a sharer image which is then displayed, obviously this is no good as you want to grab the attention of users with engaging images.
  9. Thanks
    tnn
    tnn reacted to bfarber in <meta charset="utf-8"> must be the first element in <head>   
    We'll take a look, thanks for bringing this up.
  10. Thanks
    tnn
    tnn reacted to 13. in <meta charset="utf-8"> must be the first element in <head>   
    <meta charset="utf-8"> must be the first element in <head> in the default template in order to keep code valid even if Custom tracking code is long.

    Current placement causes problems with validation. Example:
    Community Validator Report Error:


    Solution is simple:

     
  11. Thanks
    tnn
    tnn reacted to bfarber in We need webp NOW   
    It is recommended to output webp files in a <picture> tag instead of an <img> tag, which supports specifying multiple versions. That's something we'd have to take into account.
    Also, ios14 added support apparently: https://css-tricks.com/webp-image-support-coming-to-ios-14/
    I found that we have an open internal suggestion discussing this already so I've updated it. Thanks!
  12. Like
    tnn
    tnn reacted to Grumpy in Tools & commands to diagnose problems   
    Well, I've seen quite a few requests for help in this forum now and I thought I'd gather a number of tools you can use to report your status. This will help others help you faster. :D That and additional ability to help yourself as well.

    Helpful information
    The following are information that's often crucial to diagnosing problems.
    What is the environment you are running your website from? IPB Hosting / Shared hosting / VPS / Cloud / Dedicated Server? If VPS/Cloud/Dedi, what are your cpu, ram and disk availability?

    Tools
    The following are tools you can run in order to gather further data. These can be run from ssh and is only accessible for vps, cloud and dedicated servers for linux distributions.

    top - Top processes (very useful for any scenario) | top is usually available in all linux OS distros by default.

    top (this will constantly output your server's general status as well as top processes, default in CPU usage order) top n -1 (same as above, but will output your first stat instead of constant loop) If you'd like more colourful version. There is also htop (usually not available by default. Can get here: http://htop.sourceforge.net/ or rpmforge ) iostat - Input/Output Statistics (very useful in diagnosing disk usage) | iostat is part of sysstat package.

    iostat (this will output general stats regarding IO) iostat -x 10 5 (this will output extra information for 5 times total with 10 second intervals. First stat is always "since boot" and after is since last report) sar - System Activity Reporter (Displays system performance over time) | sar is part of sysstat package

    sar mpstat - Multiprocessor Usage (Displays system stats in relative to CPU) | mpstat is part of sysstat package

    mpstat Apache Status (Outputs the apache status) | apachectl status, as name suggests requres apache to get the stats. You will also need to have a shell browser to run.

    apachectl status (This outputs the simplified current status) apachectl fullstatus (This outputs the detailed current status. Please be warned that this will list all users and their requests. So, you will want to remove any IP address and further private information) Connections

    netstat -an | grep :80 | wc -l (This lets us know how many people are connected to your server on port 80 [http]) Uptime (How long you've been up)

    uptime vmstat - virtual memory statistics (This is actually not related to virtualization. This is about your swap)

    vmstat free (Shows your memory statistics)

    free free -m (In megabytes) free -g (In gigabytes) beancounters (Shows your limits) | Only for those with VPS/Cloud systems

    cat /proc/user_beancounters ifstat (Gives live information about network usage on each network interface)

    ifstat iftop (Similar to ifstat, but per user and top behavior)

    iftop mysqltuner (Gives information and suggestions about your current mysql configuration) | Available at below address Available at: http://mysqltuner.pl/ You can run the mysqltuner with perl (chmod to 755 and run or call with perl) and type in your administrative mysql user id/pass. mysqlmymon Available at: http://mysqlmymon.com/ Similar to mysqltuner, but lot more information about everything else too! This is mostly meant to serve as an all-in-one tool. MySQL Workbench http://www.mysql.com...ucts/workbench/ This is a GUI tool that helps you administer, diagnose and plan. (Complete) Monitoring Solutions Nagios (Everything - heavy learning curve) http://www.nagios.org/ Cacti (Network) http://www.cacti.net/ vnstat (Much more simple network usage logger) http://humdi.net/vnstat/ Useful to Know Settings MySQL settings | Only if you have mysql The settings are often found at: /etc/my.cnf Outputting your current information will help others identify problems. Apache/HTTPD settings | Only if you have apache The settings are often found at: /etc/httpd/conf.d/httpd.conf If you have WHM/cPanel, please look inside WHM instead. Outputting your current information will help others identify problems. Nginx Settings | Only if you have nginx The settings are often found at: /etc/nginx/nginx.conf Outputting your current information will help others identify problems. PHP Information (information regarding your current php build) | Available only to PHP users... for obvious reasons. To get full php information, there are 2 easy ways. One, make a php file with the below contents and save.

    <?php phpinfo(); ?> Or via shell

    php -i



    I'll add more if people suggest other tools.
  13. Like
    tnn
    tnn reacted to Lab Rats Rule in PAGES - Confused by IPB & the staff   
    And you know what else?  I forgot to mention this.  After I posted screen shots showing the admins session frozen from when they worked on my site on Tues, I got the famous, blame the server business.  And BTW, I had zero issues with this prior.  What do they think we are, idiots that will fall for anything?
    .But just this once they didn't try to sell me hosting after they mentioned my "ailing" server.  Whoopie!  Anymore I feel like I am working with snake oil salesmen that will tell your anything,
     
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