For our final entry on IP.Nexus 1.1, I'd like to sum up some of the additional general tweaks and enhancements since our last blog entry. Marking an invoice unpaid
In IP.Nexus 1.0, once an invoice has been paid, there is no way to mark it "unpaid". While for most circumstances this makes sense, in the event a check bounces or something similar, you may want to undo everything done when the inv…
IP.Gallery 4.0 is now available to use on our forums!
Please keep in mind that this is beta software and still very much work in progress so expect to come across bugs and such. As there is bound to be a lot of feedback, I'll close this blog for comments and kindly ask that you post any feedback in the Gallery forum
Please report all bugs in the tracker as usual
Please let us know your thoug…
Email on new order
You can now set packages to send an email when a member purchases that package. Usergroup Discounts
You can now provide discounts to users in a particular group. Auto-resolve Support Requests
You can now set support requests to automatically be set to resolved after a given time of inactivity. Group Name Limit
We've increased the length package group names ca…
IP.Nexus has an advertisements feature, allowing administrators to display advertisements on their community and sell advertising space to third parties.
We've spent some time going over some of the suggestions we've received for the advertisements system and have made the following enhancements for IP.Nexus 1.1. Start/End Time
Advertisements can now be specified with start and end times fo…
IP.Nexus 1.0 has the ability for users to send in support requests via Email. Nexus handles these internally as "Guest" support requests and the users can reply by responding to the Email notifications Nexus sends when a staff member replies.
In IP.Nexus 1.1, we've added a web-based interface for guests to create support requests too. This makes it easier for users to submit pre-sales questions …
As anyone with an interest in it will know, search engine optimisation is a difficult and contentious field, not least because of the amount of different opinions and the lack of any definite answers. There are a few things we all know to be good, and a few things that we all know are definitely bad, but the rest is a bit of a gray area. We've done a lot of work to make sure that all of the defini…
In IP.Nexus 1.0, when a user visits the store and tries to make a purchase, they are redirected to the login screen where they can register or log in. Once logged in, they are redirected back to the checkout screen.
While this works well, it can be confusing to some users to be removed from the checkout process. In IP.Nexus 1.1, we've made this process a little smoother.
First of all, if a gu…
Next up in our round-up of changes you can expect to see in our application releases this holiday season: IP.Chat 1.2.0. For IP.Chat 1.2.0 we decided to hold back on some of the larger changes we would like to implement, in order to better evaluate the server requirements on our side and ensure we implement the big features in a resource-friendly manner for all involved.
In the mean time, we ho…
IP.Nexus contains a powerful support desk allowing staff members to provide support to customers. In IP.Nexus 1.1 we are adding an enhancement to this feature called Support Severities.
Severities allows members to mark the importance of their support request. This allows support staff to triage incoming requests and give priority support to particular customers.
You can create multiple severi…
IP.Nexus allows members to earn account credit using referrals and the IP.Downloads integration. Members can then (if you allow) request payouts in their client area.
Until now, these payouts had to be handled manually one by one. PayPal supports a feature called Mass Payments which allows you to make multiple payments at once.
The way Mass Payments works is in your PayPal account you simply up…
I've seen a few topics in our feedback forum asking how media uploads are handled in IP.Gallery 4.
The current version allows you to upload certain video files via a separate upload interface and displays them using basic embed tags which may ask the viewing user to download special plug-ins such as Quicktime to view them.
Video encoding is beyond the scope of IP.Gallery 4.0 as such functional…
As mentioned in my blog entry last week, even though IP.Nexus 1.1 is still very much in development, we're going to be posting periodic blog entries throughout development to keep you up to date with the latest new features.
In IP.Nexus 1.1, we're going to be adding reporting features for a number of different statistics:
The number of items sold (grouped by package).
The amount of income made…