Following our IP.Nexus 1.3 updates, here are the changes to the support request system: Screenshots shown are subject to design change. New Reply Warning
Sometimes when working on a support request, the customer or another staff member will reply while you're in the process of typing your reply. This can be both an annoying and embarrassing situation.
In IP.Nexus 1.3, before your reply is …
Development of IP.Nexus 1.3 is well underway and the time has come to share some of the new features and improvements we've been working on.
IP.Nexus 1.3 shall be released alongside IP.Board 3.2 - but is much more than a compatibility update. Our focus for Nexus 1.3 has been to examine and improve each component rather than making large changes. Many of you will have noticed our client area is n…
One of our main goals for IP.Board 3.2.0 was to revamp certain areas of the interface to make it easier to interact with the board. We also wanted to put controls at your fingertips rather than make you root through pages of settings. This blog outlines some of these changes. User Control Panel
In many ways the user control panel follows the old computing convention of a special area for configu…
The "View New Content" (commonly abbreviated to "VNC" on this community) and "My Content" search routines are important tools for most communities using IP.Board. While we have made improvements to these tools in 3.2 to improve both the reliability of both features, and the interface, we wanted to spend a little time enhancing the functionality of both tools as well. We realize that many of our …
Back in February, we posted a series of blog entries about improvements to our Calendar application (part 1 2 3 4 5). To go along with these technical changes and improvements, we've completely overhauled the calendar interface to modernize it and improve usability. This blog entry will review those changes so you know what you can expect when IP.Board 3.2 is available. Main Calendar View
Whe…
In this entry, I'll be showing the new streamlined Sign In and Registration process in IP.Board 3.2.
Registration in particular is a key interface in any community. Too complex, and users will be put off signing up and taking part, potentially costing your community dearly. We've known for some time that our current registration process has needed streamlining to improve user conversions, and IP…
With each release of IP.Board we try to give attention to every area of the software that our customers care about. This is a challenge, of course, because all of our customers have different needs and priorities. Some users want us to make interface improvements, while some customers want us to make it easier for them to edit the interface themselves. Some customers want new features, while so…
IP.Board's Admin CP comes with many useful and powerful tools to edit your board's skin. You can edit virtually all of the HTML as well as the CSS from within the "Look & Feel" interface. This suits most people but sometimes you just want to use your own desktop editing tools so you can take full advantage of your text editor's syntax coloring, search and replace, merge and other tools.
We added…
We've gradually been revealing aspects of the new IP.Board 3.2 front-end interface, and naturally there's much more to come.
In this entry I'd like to preview the new interface for the Search, View New Content and User Content views, since all three of these views essentially share the same interface elements. We previously covered the changes and improvements to View New Content, and these chan…
We recently blogged about the notification interface enhancements. I'd like to take a moment to go through some further enhancements we've made in this area.
We want the notification system to be something you and your members use regularly to keep updated on new events and new content. We've really re-designed the alert system from scratch to make it simpler to use and indeed more useful.
Fir…
We've added a lot of exciting new functionality to IP.Board 3.2.0 already, such as tagging, shared media, enhanced calendars, "like" for posts and much more but we also haven't forgotten the most important part of the user experience: the interface.
A good example of re-working certain interface elements to improve work flow or to make a common task less daunting is the forum management screen i…
Moderators fill an important role on your community: they help to maintain order, they help to filter content out that should not be made available, and they help to assist new users and keep the site moving in the right direction. It is important that moderators have the tools they need made available to them in a manner that is easy to use, and easy to understand. While the moderator tools in …
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