Admin CP - Usergroups switch

[bosss]

Usergroups switch from (Z-A) to (A-Z) works not!

Disabled all plugins and APPS = no fix

Uninstalled 3 Themas = no fix

Use IPS 4.7.19 and PHP 8.30 

Will send video att you can see what i mean

regards

Bosss

[Daniel F]

Is the custom formatting part of the name or have you used the Group Formatting field for this?

[Afrodude]

2 hours ago, bosss said:

Use IPS 4.7.19 and PHP 8.30 

Since IPS v4 does not support PHP 8.3, you have to switch to PHP 8.1 and then try again to see whether the problem persists.

[bosss]

8 minutes ago, Afrodude said:

Since IPS v4 does not support PHP 8.3, you have to switch to PHP 8.1 and then try again to see whether the problem persists.

Sorry - I use PHP 8.1.30 

28 minutes ago, Daniel F said:

Is the custom formatting part of the name or have you used the Group Formatting field for this?

Use html - code and on my test site - works fine! 

[Jim M]

That looks to be different than your live site. Keep in mind it sorts on name so whatever is in the group name will be impacted.

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

[bosss]

2 hours ago, Jim M said:

That looks to be different than your live site. Keep in mind it sorts on name so whatever is in the group name will be impacted.

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

Fixed 

[bosss]

1 hour ago, bosss said:

Fixed 

 

4 hours ago, Jim M said:

That looks to be different than your live site. Keep in mind it sorts on name so whatever is in the group name will be impacted.

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

That was att i fixed that i updated my details in my client area 😀

I do not fixade my issue 😒

Edited Sunday at 06:43 PM by bosss

[bosss]

Made same apps and plugins in my test site - lake are on my main site and works usergroup switch work fine!

Where is problem? 

Deleted my Themes on main site = same problem

Username format same html code on both sites

regards

Bosss

Edited Sunday at 10:23 PM by bosss

[bosss]

Only difference between my main site and test site is that test site was install from 4.7.19 and main site from 4.7.18 - 4.7.19 

rehards

Bosss

[Marc]

Something in your custom language pack is causing you issues there. When using a default unaltered language pack, its sorting without any problem

[bosss]

2 hours ago, Marc said:

Something in your custom language pack is causing you issues there. When using a default unaltered language pack, its sorting without any problem

Thanks 

Just made this in language pack 

 

[bosss]

2 hours ago, Marc said:

Something in your custom language pack is causing you issues there. When using a default unaltered language pack, its sorting without any problem

Please i tested and use unaltared language pack - same problem - clean cache - same problem 

Can you show what i must do or You can leave like should work - please 

regards

Boss 

[Jim M]

1 hour ago, bosss said:

Please i tested and use unaltared language pack - same problem - clean cache - same problem 

Can you show what i must do or You can leave like should work - please 

regards

Boss 

You can see there that the language pack is customized. You will want to use an unmodified language pack by clicking the "Create New" button.

[bosss]

Thanks  - now works fine!