David N. Posted Monday at 07:19 AM Share Posted Monday at 07:19 AM My site is extremely slow right now. Just took 45 seconds to load a page, or doesn't load at all: I just got an error 504 trying to post this. Pescao6 1 Link to comment Share on other sites More sharing options...
Pescao6 Posted Monday at 07:28 AM Share Posted Monday at 07:28 AM I experienced the same thing here. David N. 1 Link to comment Share on other sites More sharing options...
Marc Posted Monday at 07:29 AM Share Posted Monday at 07:29 AM We're looking into it. Thank you for letting us know Pescao6 1 Link to comment Share on other sites More sharing options...
Pescao6 Posted Monday at 08:10 AM Share Posted Monday at 08:10 AM 33 minutes ago, Marc said: We're looking into it. Thank you for letting us know Cogent Communications had several outages in the United States. There is not much Amazon could've done. I recommend using a VPN with a location anywhere outside of the United States if you're still having slowness. Link to comment Share on other sites More sharing options...
David N. Posted Monday at 08:14 AM Author Share Posted Monday at 08:14 AM 3 minutes ago, Pescao6 said: I recommend using a VPN with a location anywhere outside of the United States if you're still having slowness. I'm not located in the US, I'm in Europe. Link to comment Share on other sites More sharing options...
Pescao6 Posted Monday at 09:11 AM Share Posted Monday at 09:11 AM Just now, David N. said: I'm not located in the US, I'm in Europe. Yes, but 20% of AWS is between the United States and Canada. If you have latency with your connection between Europe and the United States, you can use a VPN to redirect your connection allowing you to have a faster stable connection. Basically what can happen is that there might not a problem with your ISP and there might not be a problem with the Web Host but there could be a problem somewhere in between where the internet connects your ISP to your Web Host. My website has only gone offline on Aug 26; it was down for 30 minutes because the Data Center where I'm hosting went offline. Some recent dates of downtime detected have been: Jul 22, 31 Aug 1, 5, 6, 7, 8, 9, 13, 14, 15, 16, 17, 20, 29, 31 Sep 2, 6, 17, 18, 20, 26, 27, 29, 30 Oct 3, 4, 5, 8, 9, 11, 12, 14 These probably lasted a few seconds/minutes or using Cloudflare CDN kept my website online. SeNioR- 1 Link to comment Share on other sites More sharing options...
David N. Posted Monday at 09:28 AM Author Share Posted Monday at 09:28 AM I can see a direct correlation between my site and this site being slow and down and the server response time peaking and the downtime being reported about 2 hours ago on the Invision Community status report: https://status.invisioncommunity.com/ Link to comment Share on other sites More sharing options...
Pescao6 Posted Monday at 12:59 PM Share Posted Monday at 12:59 PM 3 hours ago, David N. said: I can see a direct correlation between my site and this site being slow and down and the server response time peaking and the downtime being reported about 2 hours ago on the Invision Community status report: https://status.invisioncommunity.com/ This is interesting... US Partial Outage was recognized and they're doing maintenance since an hour ago expected to end Tomorrow at 15:00 EDT. This is from Uptime.com which doesn't appear to have detected the few seconds/minutes of downtime. Link to comment Share on other sites More sharing options...
Pescao6 Posted Monday at 02:36 PM Share Posted Monday at 02:36 PM 5 hours ago, Pescao6 said: Some recent dates of downtime detected have been: Jul 22, 31 Aug 1, 5, 6, 7, 8, 9, 13, 14, 15, 16, 17, 20, 29, 31 Sep 2, 6, 17, 18, 20, 26, 27, 29, 30 Oct 3, 4, 5, 8, 9, 11, 12, 14 These dates are from GoDaddy Website Security Basic which is a feature from having a GoDaddy Domain with Ultimate Protection ($30/yr). I just called GoDaddy because I noticed they have new products... GoDaddy Website Security = Sucuri GoDaddy Website Security Basic = Sucuri Monitoring GoDaddy Website Security Standard (formerly GoDaddy Website Security Deluxe) = Sucuri Pro Link to comment Share on other sites More sharing options...
Management Matt Posted Monday at 03:35 PM Management Share Posted Monday at 03:35 PM 54 minutes ago, Pescao6 said: Jul 22, 31 Aug 1, 5, 6, 7, 8, 9, 13, 14, 15, 16, 17, 20, 29, 31 Sep 2, 6, 17, 18, 20, 26, 27, 29, 30 Oct 3, 4, 5, 8, 9, 11, 12, 14 Those dates may be for some AWS services in some regions, but our cloud platform has not experienced downtime on those dates. There are times where our auto-scaling takes a few minutes to come online, and these will not be picked up on our status page, but our status page is the best source of information for our platforms: https://status.invisioncommunity.com/ This morning we were alerted to a spike that was intermittent for about 8-10 minutes, which we intervened with quickly and scaling managed. It looks to be a lot of new bot traffic which our WAF eventually blocked. Again, not all sites would have seen this. We have 5 clusters, and each cluster has multiple MySQL readers to account for spikes, but sometimes we need to launch new readers to manage traffic, and it can take a few minutes to replicate data across. We are performing some maintenance which is a step towards better performance moving forwards with more resources on standby. Link to comment Share on other sites More sharing options...
Eric Mattson1 Posted Monday at 03:48 PM Share Posted Monday at 03:48 PM @Matt My site has now been down for approaching 2 hours. Is this the maintenance? Eric Link to comment Share on other sites More sharing options...
Stuart Silvester Posted Monday at 04:03 PM Share Posted Monday at 04:03 PM 9 minutes ago, Eric Mattson1 said: @Matt My site has now been down for approaching 2 hours. Is this the maintenance? Eric Your community should be back online soon, it is part of the current maintenance. CGC Mike and Eric Mattson1 1 1 Link to comment Share on other sites More sharing options...
Eric Mattson1 Posted Monday at 04:11 PM Share Posted Monday at 04:11 PM @Stuart Silvester It's now back up but won't let me log in to the ACP. @Stuart Silvester Never mind. It's back down. Link to comment Share on other sites More sharing options...
Eric Mattson1 Posted Monday at 04:51 PM Share Posted Monday at 04:51 PM @Stuart Silvester Just looked a what time the downtime actually started. We're now at 4 hours and counting. Is there any sort of update here on an estimated time to get live again? The status page is saying all systems are operational but my site is clearly not and just times out. Link to comment Share on other sites More sharing options...
Marc Posted Monday at 05:07 PM Share Posted Monday at 05:07 PM We are aware of the downtime, and working to get you online as soon as possible. We are unable to provide any specific time at present unfortunately. Please keep your eye on our status page for any further updates https://status.invisioncommunity.com/ Link to comment Share on other sites More sharing options...
Pescao6 Posted Tuesday at 08:57 AM Share Posted Tuesday at 08:57 AM 17 hours ago, Matt said: This morning we were alerted to a spike that was intermittent for about 8-10 minutes, which we intervened with quickly and scaling managed. It looks to be a lot of new bot traffic which our WAF eventually blocked. Those new AI bots are impressive for lack of a better word. Link to comment Share on other sites More sharing options...
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