John Horton Posted April 14 Posted April 14 Setting up an education app with Commerce that collects from students and pays out teachers for lessons. Payments for lessons work as expected. When I try to test withdrawals for the teachers I get the below message. A configuration or server error has occurred 1X200/1 Authorization error occurred. I have the same PayPal Client ID and Secret password for Withdrawals and Payments ACP > Commerce > Settings > PayPal
Marc Posted April 15 Posted April 15 You would need to contact paypal to find out whey this is the case, as the error is what is being returned from the API
John Horton Posted April 15 Author Posted April 15 @Marc Stridgen Can you confirm that PayPal allows this functionality? Are other IPS sites able to use withdrawals? Reading other threads it looks as if PayPal may have disabled this functionality.
Jim M Posted April 15 Posted April 15 5 minutes ago, John Horton said: @Marc Stridgen Can you confirm that PayPal allows this functionality? Are other IPS sites able to use withdrawals? Reading other threads it looks as if PayPal may have disabled this functionality. We used this functionality in our Marketplace up until we closed it. However, looking in PayPal's docs, the functionality for Payouts does still exist. John Horton 1
Stuart Silvester Posted April 15 Posted April 15 You may need to request access to the PayPal Payouts API if you have not used it before https://www.paypal.com/us/cshelp/article/what-is-the-payouts-api-and-how-do-i-enable-it-on-my-account-ts2075 John Horton, Jim M and Marc 3
John Horton Posted June 12 Author Posted June 12 I got Commerce Withdrawals linked with PayPal. Then a user who has earned the money goes into Account Credit and withdraws funds, PayPal successfully moved the funds from my account to his. That part all worked. Inside ACP - the transaction shows as “pending” almost a week after the user has been paid. I do not see a way to manually set the transition as complete. From the user account, the translation also shows as pending. The user has earned more money since the last withdrawal but the system shows his balance as zero.
Jim M Posted June 12 Posted June 12 You would need to review the System Logs and PayPal API errors to see if it sent the request and it hit an error. 26 minutes ago, John Horton said: The user has earned more money since the last withdrawal but the system shows his balance as zero. Could you please clarify how they earned the money?
John Horton Posted June 12 Author Posted June 12 Thanks @Jim M I see a bunch of errors in the log that are way beyond me. I am going to turn off auto withdraw and defer to my dev.
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