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Hi there.

Have a problem with downloading images on forum. Options is without restrictions. Why users can't download images on forum? Could contain: Page, Text, File  

Could contain: Page, Text, File

Solved by Petr Makarov

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Please show the translated text. Unfortunately, you are pointing to things there Im unable to read, so Im not sure where you are on some places and what the messages are that are being returned.

Also, assuming you are referring to uploading, rather than downloading? I would need an example member

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first img. Admin panel. Options - posting

Maximum image sizes for saving - not limited

Maximum image sizes for display - not limited

2nd image - users error

maximum overall size: 11,8kb

download failed

Edited by Petr Makarov

2 minutes ago, Petr Makarov said:

first img. Admin panel. Options - posting

Maximum image sizes for saving

Maximum image sizes for display

Those are global settings. 

You also need to change the “member group” settings to define how much file space is allowed and reserved for each user. 

The above is correct. Also, if you are still having issues, I would need to know the example user if you need us to take a look. The likelyhood is that it's the 'Total maximum storage' setting

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On 1/4/2024 at 6:07 PM, Marc Stridgen said:

The above is correct. Also, if you are still having issues, I would need to know the example user if you need us to take a look. The likelyhood is that it's the 'Total maximum storage' setting

Can yur post a screenshot where I can find this in admin panel? 

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Could contain: Page, Text, File, Webpage

Also I've check options of main group - users. Total maximum storage is not limited. And 1000 kb for 1 message limit

As mentioned a couple of times above, we would need an example user on your site who is seeing this, in order to look at the problem for you

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1 hour ago, Marc Stridgen said:

As mentioned a couple of times above, we would need an example user on your site who is seeing this, in order to look at the problem for you

send in messages

Its just the name we needed, rather than the full login. We do however need full admin access to the site. This must be populated within your client area, rather than sent via PM. We can then take a look

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send request via PM

4 minutes ago, Petr Makarov said:

send request via PM

As I mentioned above, you need to update your admin CP details in your client area. Please see the below for details on how to do this if you are unsure

 

  • 2 weeks later...
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Problem was solved. It was limit in php.ini (

Glad to hear you have the problem sorted 🙂 

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