Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted December 27, 20231 yr Hello, I have a notice at the top of my forum about upgrading to the latest version - 4.7.14. We are self-hosted, so I normally perform upgrades by logging into the ACP. When I try to perform the upgrade via the ACP, the problem I have is that I can't get past step 2 - sign in. I enter my client area username, password and click the toggle to confirm the upgrade, but the page just refreshes. There are no errors or validation messages. I have reset my password via the Invision client area and tried with the updated password, but I get the same issue. Any help is much appreciated. Thanks, Chris
December 27, 20231 yr There might have been some issues yesterday. Have you tried this recently? If so, please ensure that your server is able to connect to our license server: remoteservices.invisionpower.com
December 27, 20231 yr Author I tried it today yes. I will try again and see if our server can connect to your licence server. Thanks
December 29, 20231 yr Ditto - having the same symptoms right now... Attempting to upgrade from 4.7.12 to 4.7.14 John
December 29, 20231 yr On 12/27/2023 at 3:59 PM, Jim M said: please ensure that your server is able to connect to our license server: remoteservices.invisionpower.com /usr/bin/curl https://remoteservices.invisionpower.com (from my server -- no browser available) returns immediately with no error. Using Firefox (from my laptop) returns <html><head></head><body></body></html>
December 31, 20231 yr It's something we're still working on, it may work for some attempts but not others. If it doesn't work, you'll see the message asking you to try again later.