Markus Jung Posted September 17, 2023 Share Posted September 17, 2023 A new forum thread was marked as possible spam by spam analysis - if I try to approve it, I get a notification, that I have No authorization to do this. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted September 18, 2023 Share Posted September 18, 2023 I would need a link to the item in question and to know who you are logged in as, in order to advise Link to comment Share on other sites More sharing options...
Markus Jung Posted September 18, 2023 Author Share Posted September 18, 2023 1 minute ago, Marc Stridgen said: I would need a link to the item in question https://www.fernstudium-infos.de/topic/20148-ist-es-möglich-die-masterarbeit-vor-abgabefrist-abzugeben-um-die-abschlussnote-früher-zu-erhalten/ (Hidden now) 3 minutes ago, Marc Stridgen said: know who you are logged in as Admin (Markus Jung) Link to comment Share on other sites More sharing options...
Marc Stridgen Posted September 18, 2023 Share Posted September 18, 2023 I have created a ticket on this for you, so we can take a closer look. Someone will be in contact as soon as possible Link to comment Share on other sites More sharing options...
Grant_B Posted September 18, 2023 Share Posted September 18, 2023 We are having the same issue with posts that need to be approved that are stopped by the spam analysis tool. We reported it last Wednesday but haven't had a resolution yet so for now we've had to turn this feature off as we were having lots of topics stuck in limbo, unable to be approved. TeddyT 1 Link to comment Share on other sites More sharing options...
Marc Stridgen Posted September 18, 2023 Share Posted September 18, 2023 Please add any further information to your ticket, rather than here. This way it can be picked up by the person working on your issue Link to comment Share on other sites More sharing options...
Markus Jung Posted September 18, 2023 Author Share Posted September 18, 2023 8 hours ago, Grant_B said: we've had to turn this feature off I did the same. Good to know that not only I am affected. Link to comment Share on other sites More sharing options...
TeddyT Posted September 22, 2023 Share Posted September 22, 2023 We are seeing the same thing. However, I can’t find the setting to turn it off as my colleague set it up. Can someone let me know where this setting is? I don’t see anything called spam analysis under spam prevention or when I search for it. Thank you! Link to comment Share on other sites More sharing options...
Markus Jung Posted September 22, 2023 Author Share Posted September 22, 2023 Just now, TeddyT said: We are seeing the same thing. There is a patch that addresses the issue. 3 minutes ago, TeddyT said: I can’t find the setting to turn it System > Smart Community > Spam Analysis > Settings Marc Stridgen and TeddyT 2 Link to comment Share on other sites More sharing options...
TeddyT Posted September 22, 2023 Share Posted September 22, 2023 Thank you! Markus Jung 1 Link to comment Share on other sites More sharing options...
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