Sergio Andres Posted August 17, 2023 Posted August 17, 2023 Hello! I'm trying to modify the SMTP mail sending server. When I enter the password, no error message appears, but I see that the number of characters in the form doesn't update. It always looks like I'm entering 8 characters. If I purposely enter the wrong password, the number of characters does update, but the mail doesn't work because the password is incorrect. I don't know if I'm explaining myself well. Thanks! My pass contains 12 characters but only appears 8.
Makoto Posted August 17, 2023 Posted August 17, 2023 This is intentional. The SMTP password field does not actually contain your password, it's only the static number of *'s that you're seeing. This is for security reasons, the actual password is stored in the database and only used when actually sending emails.
Sergio Andres Posted August 17, 2023 Author Posted August 17, 2023 But when I try to send a test email, I get an error. The password is entered correctly. It lets me save the password without giving me an error, but when I try to send a test email, it won't let me. Thanks, Makoto
Jim M Posted August 17, 2023 Posted August 17, 2023 Sounds like something else is going on and you'll need your SMTP provider's help.
DawPi Posted August 17, 2023 Posted August 17, 2023 13 minutes ago, Sergio Andres said: I try to send a test email, it won't let me. You have error mails logs and the general errors logs. Would you be so kind and share them with us to try help you?
CheersnGears Posted August 17, 2023 Posted August 17, 2023 23 minutes ago, Sergio Andres said: But when I try to send a test email, I get an error. The password is entered correctly. It lets me save the password without giving me an error, but when I try to send a test email, it won't let me. Thanks, Makoto Password incorrect can also be a port issue. Make sure your port setting, TLS/SSL settings, and smtp server settings are correct.
Sergio Andres Posted August 17, 2023 Author Posted August 17, 2023 I still think it's a problem with the forum. I've tried using other emails but get the same result. When I enter the password, I don't get an error, but when I try to send the test email, a message appears saying that the username and password are not valid
Jim M Posted August 17, 2023 Posted August 17, 2023 2 minutes ago, Sergio Andres said: I still think it's a problem with the forum. I've tried using other emails but get the same result. When I enter the password, I don't get an error, but when I try to send the test email, a message appears saying that the username and password are not valid That is coming from your SMTP provider, not the software so you would need to research that with them. If they require specific ports, TLS/SSL, etc... you will need to ensure that it is properly configured or it may fail in certain cases.
Sergio Andres Posted August 17, 2023 Author Posted August 17, 2023 I try with gmail, outlook, yahoo.es and my corporate domain...
Randy Calvert Posted August 17, 2023 Posted August 17, 2023 You won’t be able to use Gmail for sure unless you are using an app specific password. I believe the same is true for Outlook. They don’t allow you to send with the same password you use on their website. https://support.google.com/accounts/answer/185833?hl=en
CheersnGears Posted August 17, 2023 Posted August 17, 2023 21 minutes ago, Sergio Andres said: I try with gmail, outlook, yahoo.es This is not recommended and is a good way to get your e-mail account shut down. 21 minutes ago, Sergio Andres said: and my corporate domain... If your corporate domain is hosted by Microsoft365 there are several other steps you'll need to do, and even then it is not recommended. If it is hosted by Google G-Suite, you risk getting it shut down. I recommend SendGrid and then setting up MailBouncer.
Makoto Posted August 17, 2023 Posted August 17, 2023 (edited) I've used Google Suite to handle my domains email for years without issue, it just doesn't scale well and at a point you start getting rate limited so much you need to switch to another provider. You won't have your account closed for doing this. You are absolutely allowed to use your Google Suite account this way. You might not be allowed to with a free Gmail account, but you can with Google Suite. However, as noted, if you are using Google Suite you need to set up an app password. You cannot use your regular login credentials. Edited August 17, 2023 by Makoto
CheersnGears Posted August 18, 2023 Posted August 18, 2023 2 hours ago, Makoto said: I've used Google Suite to handle my domains email for years without issue, it just doesn't scale well and at a point you start getting rate limited so much you need to switch to another provider. You won't have your account closed for doing this. You are absolutely allowed to use your Google Suite account this way. You might not be allowed to with a free Gmail account, but you can with Google Suite. However, as noted, if you are using Google Suite you need to set up an app password. You cannot use your regular login credentials. It’s when you start getting a lot of bounces where Google starts threatening to shut you down.
Makoto Posted August 18, 2023 Posted August 18, 2023 3 minutes ago, CheersnGears said: It’s when you start getting a lot of bounces where Google starts threatening to shut you down. Is this speaking from personal experience? What kind of volume were you pushing when that happened? I'm already pushing rate limits and I haven't had any issues yet even without bounce management.
CheersnGears Posted August 21, 2023 Posted August 21, 2023 On 8/17/2023 at 9:31 PM, Makoto said: Is this speaking from personal experience? What kind of volume were you pushing when that happened? I'm already pushing rate limits and I haven't had any issues yet even without bounce management. It's the bounces and "mark as spam" that will kill you, it's less about the volume.
Recommended Posts