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Posted

Hi,

With the new PII request option, I made one using my normal member test account.
 

Could contain: Page, Text, Paper, File

However since making it, I’ve not received any notification about a member making a request, nothing has came through to either admin or member email address.

If I go to the relevant section in AdminCP I do see an entry. How would I know to look if there is one?

Is that correct?

Many thanks

  • Community Expert

Click on the bell icon in the top right of the AdminCP. If you want to enable email notifications, click notification settings and then enable emails from there.

Could contain: File, Page, Text, Webpage

  • Author

Thanks Stuart, I totally missed this.

So it gives me a pop up notification with a green and red button.
Could contain: Computer, Electronics, Pc, File, Text, Nature, Night, Outdoors, Screen

Presumably I click on the green button to proceed with the PII export, but when I do, it asks if I’m sure I want to delete the account? 🧐

Could contain: File, Webpage, Person, Text

 

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