Giphy stopped functioning

[Kenneth Baker]

Hello

Seems like the integrated Giphy app stopped showing Gif's , either when i search for something and even when i dont and just load its box , then it used to show some random ones but now it doesnt

Any clues why ?

 

 

[Adriano Faria]

Working fine on my online board:

Check out the API key. If you use a custom key, switch to the public one just to test.

[Kenneth Baker]

2 minutes ago, Adriano Faria said:

switch to the public one just to test.

I tried that too, same issue

Gif's i have posted previously still shows in posts,  if that helps in any way ?

[Jim M]

Please check that your server is still able to make external requests. It seems like something is erroring out there and thus, why you are not able to fetch any gifs in the overlay there.

[Kenneth Baker]

Issue solved, there's some odd issue with the custom key and the setting to switch to the public wasnt saved

thanks for the replies

[Marc]

Glad to hear you got that resolved 🙂 

[DawPi]

On 5/9/2023 at 11:14 PM, Kenneth Baker said:

Issue solved, there's some odd issue with the custom key and the setting to switch to the public wasnt saved

thanks for the replies

What did you do exactly? Could you share with us?

[CcM04]

Same issue here. 

We created a Giphy Account and added the API Key to IPS and GIFs were working again.

We also tried to switch back to the public but its not working .. only with custom API Key.

Edited May 24, 2023 by CcM04

[Nathan Explosion]

Tested locally in dev/test and also on my test and live sites...

In short...the default key used by Invision has been banned (below test image is from this site, follow up images from my testing)

 

 

If you pop a var_dump into the giphy function in the Editor module (core\modules\front\system\editor.php) as follows:

 

You get this response:

As this isn't picked up by the error check (as it is checking $request['message'], which doesn't exist in that response) it progresses all the way through to "No results to display" as the returned information to the front-end.

Fix: switch to a custom key if you are using the default key provided by Invision.

 

 

Edited May 24, 2023 by Nathan Explosion

[DawPi]

Yeah, good catch! Custom api key works fine.

[Kenneth Baker]

4 hours ago, DawPi said:

What did you do exactly? Could you share with us?

With someone else's help i took the default key and entered it in the custom key field, it worked until recently, since a few days ago that stopped working and still neither did my old custom key so i created a new one

Edited May 24, 2023 by Kenneth Baker

[Marc]

Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.

 

[Square Wheels]

Thanks for pointing this out, created an account, all is well again.  I rarely use this, didn't notice it was broken.

[Adriano Faria]

Where do I find the account key on their site? What a mess! 😄

I'm on Account Settings on their site and can't find it.

---------------

EDIT: found it!

 

[Afrodude]

5 minutes ago, Adriano Faria said:

Where do I find the account key on their site? What a mess! 😄

I'm on Account Settings on their site and can't find it.

It's on the dashboard. 

Dashboard | GIPHY Developers

[Adriano Faria]

10 minutes ago, Afrodude said:

It's on the dashboard. 

Dashboard | GIPHY Developers

Yes, I was in the Giphy account. The key is on the developer account. 👍

[Ocean West]

https://www.theregister.com/2023/05/23/meta_giphy_sale/ 

Interesting read. 

[Matt]

It looks like the key that our Giphy rep set up has now been blocked, likely because of the sale. I can reach out again but I think we'll just adjust the set-up to recommend you set up your own custom key.

[Arcade King]

That's a shame 😞

[MNOfficial]

On 5/24/2023 at 10:48 AM, Matt said:

It looks like the key that our Giphy rep set up has now been blocked, likely because of the sale. I can reach out again but I think we'll just adjust the set-up to recommend you set up your own custom key.

Dang... thanks for sharing this with us. Before setting up our own keys, should we wait for news/response on this issue?

[Kenneth Baker]

Also, i'm not sure to what its related exactly and if something can be done but now at least on my board seems like the Gif's in the menu loads very slow

[Randy Calvert]

If you created a new key, there is a rate limiting unless you have had the new key approved by giphy for production use. 

Edited May 28, 2023 by Randy Calvert

[Kenneth Baker]

13 hours ago, Randy Calvert said:

If you created a new key, there is a rate limiting unless you have had the new key approved by giphy for production use. 

Thanks for the answer

With all this i think we got to the point where its not worth anymore to bother and get this feature to work and might as well just have it removed

[Marc]

This issue has been resolved in the latest 4.7.11 release. Please upgrade to resolve this, and let us know if you have any further problems.

[Wesker289]

46 minutes ago, Marc Stridgen said:

This issue has been resolved in the latest 4.7.11 release. Please upgrade to resolve this, and let us know if you have any further problems.

I have upgraded to the latest release