Can't read the last post of a topic on Safari iOS (iPad)?

[David N.]

I've experienced this a couple of times on my iPad and also on my iPhone. A comment is added as a reply to a topic, and I can see that comment appear as being posted "6 minutes" ago on the topic list (the comment was actually posted 15 minutes ago). Yet when I click the "6 min" link it takes me to the first post of the topic and I can't see that last comment. I can access the last comment as expected from Chrome on my Mac. 

Another time on my iPhone I received an email notification that a reply had been posted to a topic, I clicked the link and could not see the reply. The reply appeared as expected on my Mac. 

After a while (15 or 20 minutes) I end up being able to see the comment on the iOS device. 

[Luuuk]

To me it sounds like a caching issue. Do you have any caching system activated?

[David N.]

30 minutes ago, Luuuk said:

Do you have any caching system activated?

I'm not sure. I'm a cloud customer and my board was migrated by Invision. 

[Marc]

It could only really be device cache, as you arent seeing the same happening anywhere else. Can replicate it at present. By this, I mean if you posted something now, do you know it will happen every time? If so, please can you do this and give me a link? I can then check on my iphone here

[David N.]

Yes, it looks like a caching issue. It occurs when you've already viewed a page, then someone posts an answer and you try to view that same page again.

I just tried experimenting with a test post but I can't reproduce the issue when I reply to my own thread: my reply is immediately accessible in that case. 

 

Edited April 24, 2023 by David N.

[Marc]

Ah, is this people who are not logged in? If so, it will be guest cache

[David N.]

1 hour ago, Marc Stridgen said:

Ah, is this people who are not logged in? If so, it will be guest cache

Yes that could be the issue. Is that normal then? 

[Marc]

2 hours ago, David N. said:

Yes that could be the issue. Is that normal then? 

Yes, that would be normal

[David N.]

Just now, Marc Stridgen said:

Yes, that would be normal

But then that is an issue: I post a question on my Mac, receive a notification on my phone where I'm not logged in, click the link in the notification and there's no reply to my question. 🤨

[iProxy]

Did you know that there is Chrome, ..., FireFox for iPad and iPhone which would allow to know if it is a bug with Safari iOS/iPadOS…

[Jim M]

9 minutes ago, David N. said:

But then that is an issue: I post a question on my Mac, receive a notification on my phone where I'm not logged in, click the link in the notification and there's no reply to my question. 🤨

That would be expected as you're not logged in and the guest cache would impact you. If you want to read notifications though, you would be best to login as you may receive notifications that guest wouldn't be able to take action on and have other expected permission warnings with that.

[David N.]

Just now, Jim M said:

That would be expected as you're not logged in and the guest cache would impact you. If you want to read notifications though, you would be best to login as you may receive notifications that guest wouldn't be able to take action on and have other expected issues with that.

It's not really an issue for me, now that I know, I could just stay logged in on my phone. It's an issue for my members though, as I can't imagine explaining that behavior to all of them. When they receive an email notification and click the button labeled "Go to this Post" and they don't see a post, they think something's wrong.