MythonPonty Posted November 30, 2022 Share Posted November 30, 2022 Hey... After purchase a new license, i can't login in my backend to the marketplace. I've got following information.  Link to comment Share on other sites More sharing options...
Marc Stridgen Posted November 30, 2022 Share Posted November 30, 2022 Could I please confirm you are logging into the marketplace with your client login, rather than your admin login? Link to comment Share on other sites More sharing options...
MythonPonty Posted November 30, 2022 Author Share Posted November 30, 2022 Yes. I logged in with my client login and not with my admin login. Now i've got now this information, after clearing my cookies. Link to comment Share on other sites More sharing options...
Solution Hatsu Posted November 30, 2022 Solution Share Posted November 30, 2022 Did you change anything on your setup? For me it was Encryption Standards. Â MythonPonty 1 Link to comment Share on other sites More sharing options...
MythonPonty Posted November 30, 2022 Author Share Posted November 30, 2022 @Hatsu Thanks. No i changed nothing at the server setup or anything else. Just installed my new license at the same server, switched the "License Key" for both forums and then tried to log into the marketplace. Maybe the license key causes this error ? Link to comment Share on other sites More sharing options...
Marc Stridgen Posted November 30, 2022 Share Posted November 30, 2022 I have created a ticket on this for you, so we can look into this further MythonPonty 1 Link to comment Share on other sites More sharing options...
MythonPonty Posted November 30, 2022 Author Share Posted November 30, 2022 I've updated for both licenses my access informations Link to comment Share on other sites More sharing options...
MythonPonty Posted November 30, 2022 Author Share Posted November 30, 2022 Perfect. So i've updated my TLS settings and enabled TLS 1.2 Now it works... strange because I didn't actually change anything. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted November 30, 2022 Share Posted November 30, 2022 Glad to hear that got you sorted out 🙂 MythonPonty 1 Link to comment Share on other sites More sharing options...
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