Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted November 12, 20222 yr Help! The tech support email in my client area doesn’t work to email for support requests (it gets bounced back saying it doesn’t recognize my email even though that is the correct email addrsss in my client area!!) and I’m locked out of my community because I accidentally moved myself out of my admin group!! To top it all off I was just trying to upgrade my account but I can’t do that because I only have a cell phone and it said I need a regular desktop. I have no access to a desktop! We are heading into the weekend and I really need help 😭😭😭😭😭🙏🙏🙏🙏🙏 Can anyone help me? Bless you!!! Edited November 12, 20222 yr by Neens
November 12, 20222 yr Community Expert Sorry to hear you're having issues. I have moved this to a ticket so we can better assist you with private details like this. Please watch your email for further correspondence.
November 14, 20222 yr Community Expert Glad to see you were sorted out there. I see there are a few other queries in your ticket, and will get to those shortly for you