StormwolfeNovember 7, 2022 in Help & Support
Site URL: https://sagaswildwest.com
Since updating to 4.7.4, I am getting constant 500 errors. I tried disabling all 3rd party apps and plug-ins. It let me in for a moment. I re-enabled them one by one and it did fine for one refresh of screen. Now I cannot get to the site at all.
I checked on my theme's site and they started no template updates needed. I checked Marketplace and none of the apps show any updates. I cannot even get back to the site to copy the system error logs and share here.
Should I put in an email Support ticket?
Sorry, not sure which tag to use.
This looks to be errors with your third-party applications/plugins which you are using. I have disabled them all and it appears that this has resolved the issue. Please only re-enable ones which are compatible with the latest release of 4.7.4.
Sadly, even with all mods turned off and switching over to the IPS default theme (hint, y'all need a legit dark version of your theme), the site is still dead in the water. Since I have no clue what the error report is saying (I am a code idiot), I have reached out to some of the mod devs and hope they can help. I have all mods and plug-ins disabled for the moment.
Have you since resolved this? You appear to have marked as solved, but also said your site has issues with no 3rd party items switched on
Did not mark as resolved intentionally. I am just now online and looking at answers to the questions I sent to the theme developer and one of the mod developers. I have one more thing to try, but not sure it'll help because it's not a mod, it's 2 custom pages that support our affiliate links. I am going to try to find all the bits to that, copy it, save it, and remove those blocks and pages.
If that doesn't resolve the issue, then we're dead in the water until the mod developer and theme developer (who said no theme updates were mandatory, I reinstalled fresh copies anyway).
I am going to mark this resolved. I did finally narrow it down to one of my custom applications and a couple of non-vital plug-ins. Sadly, one of the custom apps is vital for our community.
Thanks for the assistance.
Thanks for following this up and letting us know.
Please don't hesitate to get in touch with us again if you encounter any further issues.
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