Slowdown and missing dates and times

[SardiniaNET]

First, I find it absurd that a platform that costs $150 per year does not offer direct email or ticket support.  But I comply and write about the problem here:

• 1. Since the last update, the platform I manage has slowed down in adding new posts, new users, and generally updating databases.
• 2. In addition, dates and times have disappeared from the details of posts and user entry.

Can anyone intervene or give me support?

[SardiniaNET]

As I imagined.

 

[DawPi]

On 9/2/2022 at 4:48 PM, SardiniaNET said:

1. Since the last update, the platform I manage has slowed down in adding new posts, new users, and generally updating databases.

Ask your host provide to increase the specs of your account. I think they are too low to your needs.

On 9/2/2022 at 4:48 PM, SardiniaNET said:

• 2. In addition, dates and times have disappeared from the details of posts and user entry.

On default skin too? I doubt. Update your skin.

Edited September 4, 2022 by DawPi

[Askancy]

On 9/2/2022 at 4:48 PM, SardiniaNET said:

• 2. In addition, dates and times have disappeared from the details of posts and user entry.

The translation package is updated to the latest version?

[teraßyte]

On 9/2/2022 at 4:48 PM, SardiniaNET said:

2. In addition, dates and times have disappeared from the details of posts and user entry.

Which version are you using?

There was a patch released at some point that had to do with dates. You can check in "ACP > System > SUPPORT > Get Support" if you have any pending patches that need to be applied.

[SardiniaNET]

Hello Terabyte! I don't forget your help in the past! How are you?
Would you give me a hand if I create an admin access for you?

 

 

1 hour ago, Askancy said:

The translation package is updated to the latest version?

Yes... I think. I cannot see any update in ACP,,,

4 hours ago, DawPi said:

Ask your host provide to increase the specs of your account. I think they are too low to your needs.

On default skin too? I doubt. Update your skin.

It is not a problem that depends on the provider. I run several platforms with identical parameters and this one, although the smallest one, updated throughout shows this problem.

Also updated the theme but nothing. The problem occurs even with the default theme.

Edited September 4, 2022 by SardiniaNET

[Askancy]

2 hours ago, SardiniaNET said:

Yes... I think. I cannot see any update in ACP,,,

What language pack do you use? probably the author hasn't updated it anymore. 
A client of mine had the same problem, he was using ipb 4.6 with the translation of 4.1

 

[SardiniaNET]

Where can I download the new versions of the language packs?

[DawPi]

https://invisioncommunity.com/files/category/161-translations/

[teraßyte]

6 hours ago, SardiniaNET said:

Hello Terabyte! I don't forget your help in the past! How are you?
Would you give me a hand if I create an admin access for you?

Hey there. Been a while! 🙂

Sure, if the suggestion above about the language pack doesn't work send me a PM with the details and I can have a look. 👍

[SardiniaNET]

😞

Italian package installed but the problem still exists. I really don't understand what that could be but it has happened since the update ...

[SardiniaNET]

SOLVED! :)))

😄

I forgot to set the default language and delete the old pack.
Thank you so much.

[Marc]

Glad to hear you got that resolved 🙂