TDS Posted August 3, 2022 Share Posted August 3, 2022 Hello, please forgive my ignorance, but I do believe my DKIM/DMARC TXT records are misconfigured. When I get a notification from a domain regarding such, they say that it fails their tests. I have no idea what I'm doing or how to edit them to please the recipient domains. Thank you Link to comment Share on other sites More sharing options...
Marc Stridgen Posted August 4, 2022 Share Posted August 4, 2022 If you would like records adding, you would need to send in a ticket and we can add those for you. Link to comment Share on other sites More sharing options...
TDS Posted August 4, 2022 Author Share Posted August 4, 2022 Thanks Marc, how do I send a ticket? Link to comment Share on other sites More sharing options...
Solution Jim M Posted August 4, 2022 Solution Share Posted August 4, 2022 12 minutes ago, TDS said: Thanks Marc, how do I send a ticket? You will need to login to the Client Area -> Manage Purchases -> click your Cloud account -> Support Request Link to comment Share on other sites More sharing options...
TDS Posted August 4, 2022 Author Share Posted August 4, 2022 Will do, TY. Jim M 1 Link to comment Share on other sites More sharing options...
Jim M Posted August 4, 2022 Share Posted August 4, 2022 You're very welcome. Link to comment Share on other sites More sharing options...
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