Ryan Ashbrook Posted July 18, 2022 Posted July 18, 2022 Your community is appearing online for me, currently. What specifically are you seeing? We did have a brief outage earlier that has since been resolved. You can see the current status (and subscribe for future notifications) at https://status.invisioncommunity.com SeNioR- 1
DTL2012 Posted July 18, 2022 Author Posted July 18, 2022 Getting reports of just a blank page. Same with me too
Ryan Ashbrook Posted July 18, 2022 Posted July 18, 2022 Try now, I believe we have resolved the issue.
DTL2012 Posted July 19, 2022 Author Posted July 19, 2022 Thanks but having the same issue again. What’s causing this?
Marc Posted July 19, 2022 Posted July 19, 2022 Your site appears to be online at present. Where are you seeing issues?
Nathan Explosion Posted July 19, 2022 Posted July 19, 2022 8 minutes ago, Marc Stridgen said: Your site appears to be online at present. Where are you seeing issues? Try accessing a forum.
DTL2012 Posted July 19, 2022 Author Posted July 19, 2022 Getting tons of reports of it not loading. Here’s what I’m getting:
My Sharona Posted July 19, 2022 Posted July 19, 2022 I wonder if this issue is related to my Twitter issue thread I posted, that may not be a Twitter embed issue at all.
Nathan Explosion Posted July 19, 2022 Posted July 19, 2022 (edited) 29 minutes ago, LiamH said: Getting tons of reports of it not loading. Here’s what I’m getting: To expand on this further, to assist....I can view that page successfully as a guest. If I attempt to login, the 'https://forums.ditchthelabel.org/login/' page displays a blank page, and it's a HTTP 500 server error. If I attempt to access a forum, same - HTTP 500 error If I access a topic directly, I can see it fine. A little more info... This works: https://forums.ditchthelabel.org/forum/13-wwyd/ Opening topics within that forum works, as mentioned. This doesn't: https://forums.ditchthelabel.org/forum/1-welcome-party-and-chat/ "WWYD" is a sub-forum within "Welcome Party and Chat" Edited July 19, 2022 by Nathan Explosion
Nathan Explosion Posted July 19, 2022 Posted July 19, 2022 (edited) Accessing some locations temporarily reveals the following message (back to a blank page shortly after) [[Template core/front/_yt__acme/yt__acme_slider_header is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] Edited July 19, 2022 by Nathan Explosion
Nathan Explosion Posted July 19, 2022 Posted July 19, 2022 @LiamH - please let me know if you determine that the 'Content Warnings' app is the trigger for this (asked via PM)
Marc Posted July 19, 2022 Posted July 19, 2022 This may well be one of the causes @Nathan Explosion . Probably related to PHP8. There may be other apps involved, Im just going through now, but thought I would let you know
Nathan Explosion Posted July 19, 2022 Posted July 19, 2022 (edited) Thank you - and I would appreciate it if you provide the background information on the failure (logs, what change took place yesterday on the hosting that caused the issue to begin etc) and not just say "It's your app causing the problem" because my own testing with PHP 8/8.1 has not revealed any issues. Thanks. Edited July 19, 2022 by Nathan Explosion
Marc Posted July 19, 2022 Posted July 19, 2022 3 minutes ago, Nathan Explosion said: Thank you - and I would appreciate it if you provide the background information on the failure (logs, what change took place yesterday on the hosting that caused the issue to begin etc) and not just say "It's your app causing the problem" because my own testing with PHP 8/8.1 has not revealed any issues. Thanks. Will see what I can sort out for you once I get things sorted and online @LiamH your site is online but applications disabled at the moment. Just determining what can be enabled without things breaking, so please dont try to update or enable any of them.
DTL2012 Posted July 19, 2022 Author Posted July 19, 2022 5 minutes ago, Marc Stridgen said: Will see what I can sort out for you once I get things sorted and online @LiamH your site is online but applications disabled at the moment. Just determining what can be enabled without things breaking, so please dont try to update or enable any of them. Thank you all - won't touch a thing!
Marc Posted July 19, 2022 Posted July 19, 2022 35 minutes ago, LiamH said: Thank you all - won't touch a thing! These are all now enabled. The application mentioned above did seem to have issues of which Im going to try and get some information for Nathan, however we have reverted back our network for now, so I have enabled everything again for the time being. Please do ensure everything is up to date as things are released. Looks like it may not have been content warnings causing the issue there, Nathan. Just a chain meaning one causing issues with another. The issue was an app called login logs
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