Bug with marketplace payments.

[Marco Junior]

I paid for diverse services on the marketplace, after expired product renewal terms, the product need paid again this is very strange please solve this.

Because I won't paid for the same product again.

 

[Nathan Explosion]

Go here: https://invisioncommunity.com/clients/purchases/

Click the 'manage' button beside the item

Click 'Reactivate'

[Marco Junior]

But after paying with this step, I won't have problems in the marketplace area?
to update the expired product. And be active?

[Marc]

That is correct. The product must be renewed in order to show up in the marketplace for you correctly.

[Marco Junior]

@Marc Stridgen

But on the market the renewal button was not appearing, but the purchase button.
It was generating another service order, forcing me to pay for the product again not the renewal term.

[Marc]

As mentioned above, you need to do that within the orders section on the community here, not within the marketplace in your admin CP. We are aware of this

[Marco Junior]

Ok thanks in advance! 😄 

[Marc]

No problem at all. Please let us know if you have any further issues of course