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ACP API Config Issue NGINX since Update 4.6.12


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Unfortunately, same thing:

Error:    Connection timed out after 20 seconds of inactivity
Error:    Failed to retrieve directory listing
 

Please try logging in with the exact access details provided. You may wish to hire a server administrator if you are unsure or uncomfortable how to setup FTP access correctly.

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2 hours ago, Jim M said:

Unfortunately, same thing:

Error:    Connection timed out after 20 seconds of inactivity
Error:    Failed to retrieve directory listing
 

Please try logging in with the exact access details provided. You may wish to hire a server administrator if you are unsure or uncomfortable how to setup FTP access correctly.

Can you PM me the IPv4 you will use to connect please? I think the firewall is blocking it and I don't want to disable it for obv reason x)

 

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Thank you for providing access.

 

Things seem setup correctly so you would need to ensure that both the following Apache modules are configured correctly on your server:

  • mod_setenvif
  • mod_rewrite

Please also disable CloudFlare to ensure that the authorization headers are able to be passed unimpeded. 

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15 hours ago, Jim M said:

Thank you for providing access.

 

Things seem setup correctly so you would need to ensure that both the following Apache modules are configured correctly on your server:

  • mod_setenvif
  • mod_rewrite

Please also disable CloudFlare to ensure that the authorization headers are able to be passed unimpeded. 

Both mods are enabled and working.
I can only disable CF on the API URL level but not on the whole page for obv reasons. 😮

 

 

edit: ok its related to CF and the headers, any idea how this is fixable without having a giant security risk in terms of ddos and stuff?

Edited by ZLTRGO
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On 6/28/2022 at 5:26 AM, ZLTRGO said:

edit: ok its related to CF and the headers, any idea how this is fixable without having a giant security risk in terms of ddos and stuff?

You would need to reach out to CF for assistance.

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9 hours ago, Randy Calvert said:

You could create a cloudflare rule to turn off WAF or whatever was blocking it for just that one URL or folder. 

I tried that, but it seems they are replacing the authorization headers even if all security is disabled on that URL.

One way would be to use a "Worker" that renames the authorization header that it gets to something else, but then IPB API check wouldn't understand what's happening 😕

CF support is the worst 😞 takes ages to answer.

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