Changed domain name and now website keeps trying to reload old domain

[AquilaTempestas]

Just as the title says.

I changed domain name and now it keeps trying to load the old domain.

How do I fix this?

 

[AquilaTempestas]

Additional information:

My old domain name was theartistszone.com. I want to change it to designyouruniverse.net 

[teraßyte]

Have you updated the address in your conf_global.php file?

[Randy Calvert]

4 hours ago, teraßyte said:

Have you updated the address in your conf_global.php file?

What he said.  🙂

Also after you've edited your conf_global.php, you may need to rebuild your system cache from the Support section of the ACP.  

[AquilaTempestas]

5 hours ago, Randy Calvert said:

What he said.  🙂

Also after you've edited your conf_global.php, you may need to rebuild your system cache from the Support section of the ACP.  

I tried that but it didn't work. I ended up with this error:

 

[Marc]

That doesnt seem to be coming from our software. You would need to contact your hosting company to confirm the setup of your domain there

[Randy Calvert]

Try clearing your browser cache. I see the message:

The Artist's Zone is currently unavailable

 

The Artist's Zone is currently down for maintenance for an unknown period of time. Hopefully, aiming to be up and running by June if all goes well (maybe earlier - fingers crossed). 

Please join the Discord server for updates!

~AquilaTempestas

[Marc]

2 minutes ago, Randy Calvert said:

Try clearing your browser cache. I see the message:

The Artist's Zone is currently unavailable

 

The Artist's Zone is currently down for maintenance for an unknown period of time. Hopefully, aiming to be up and running by June if all goes well (maybe earlier - fingers crossed). 

Please join the Discord server for updates!

~AquilaTempestas

Think you may be checking the wrong one there, Randy

[Randy Calvert]

Ahhh I’m going by the screenshot. I can’t see the other URL. 🙂

[Marc]

I notice you are still pointing to the old domain at present. Did you decide against the change there @AquilaTempestas ?

[AquilaTempestas]

On 5/31/2022 at 4:48 PM, Marc Stridgen said:

I notice you are still pointing to the old domain at present. Did you decide against the change there @AquilaTempestas ?

Hi, I'm back. I gave up for awhile, but I'm trying again.

I've asked my host site to transfer to the new domain name. They said it is done.

However, when I click on the new link https://designyouruniverse.net/ nothing shows. It redirects to the old link.

[Randy Calvert]

When I try to access the link, I get an invalid SSL certificate. It’s trying to say it’s really:

cdn-edge-us-central1-l0f4.cdn.siteground.net

After ignoring that warning, I see it trying to load the old domain. After you had your host switch the domain, did you edit your conf_global.php to provide the new one?  Afterwards did you rebuild your system cache in the ACP?

[AquilaTempestas]

2 hours ago, Randy Calvert said:

When I try to access the link, I get an invalid SSL certificate. It’s trying to say it’s really:

cdn-edge-us-central1-l0f4.cdn.siteground.net

After ignoring that warning, I see it trying to load the old domain. After you had your host switch the domain, did you edit your conf_global.php to provide the new one?  Afterwards did you rebuild your system cache in the ACP?

Yes, the config file has the new domain URL.

I can't log into my website because it keeps trying to reload the old one still.

[AquilaTempestas]

23 minutes ago, AquilaTempestas said:

Yes, the config file has the new domain URL.

I can't log into my website because it keeps trying to reload the old one still.

Nevermind. I managed to get it to work.

Thanks! The new URL works now. The problem I have now is that I can't log in with my username and password.

Edited June 30, 2022 by AquilaTempestas

[Marc]

What issue are you getting when you attempt login?