abobader Posted April 18, 2022 Share Posted April 18, 2022 Hi, our members reporting about issue with this email, let as example, a member following 6 forums, when he get email notify, he get about new contents that add to the 3 forums, and the rest as link "see all", before it show in the email the all new contents from the 6 forums he following. Any settings I should do for this? Thanks in advance. Regards, Link to comment Share on other sites More sharing options...
Jim M Posted April 18, 2022 Share Posted April 18, 2022 Sorry, I may not be fully understanding your question here. Do you have an example you could illustrate with? Â Link to comment Share on other sites More sharing options...
abobader Posted April 18, 2022 Author Share Posted April 18, 2022 Hi Jim, Sorry about my not clear post, let me explain more: Let say, I following 6 forums and my notify settings to get email for new contents that have new posts/thread in these forums. Before, the member get "Community digest email" for the news contents he notify for, as example above, as 6 forums. Before, the member received email with all new posts/threads in that 6 forums he is "Followed Content". Now, let say the 6 forums got new contents but the email only include 3 forums, not all the 6 forums that have new contents, with link in the email to click on "see all" and that will take him to the forum to see. Are they any settings I miss about this, so the Community digest email send all the new contents as before? Thanks in advance. Regards, Link to comment Share on other sites More sharing options...
Jim M Posted April 18, 2022 Share Posted April 18, 2022 Are you able to provide the email as an example with the member's display name? abobader 1 Link to comment Share on other sites More sharing options...
abobader Posted April 18, 2022 Author Share Posted April 18, 2022 Hi Jim, Thanks for the reply. The username: justinrh The link post is: community/index.php?/topic/107729-emby-forum-digest-e-mails/ I ask him to send me the email he got, as soon he provide that, I will send as PM to the user login to my site as you know it. Thanks in advance. Regards, Link to comment Share on other sites More sharing options...
abobader Posted April 18, 2022 Author Share Posted April 18, 2022 Hi @Jim MÂ I get the 2 emails from the member, how I can forward it to you? Regards, Link to comment Share on other sites More sharing options...
Marc Stridgen Posted April 19, 2022 Share Posted April 19, 2022 Looking at that members settings, they are Receiving a daily digest only for 5 forums, not 6. The 6th is set to weekly digest so would be in a different email. One thing I noted from your messages above is "topics/posts". You would get notifications only for new topics, not new posts. Which may be what is causing confusion there. If there were only topics for 3, then thats all they would see. Please could you check this first of all? Link to comment Share on other sites More sharing options...
abobader Posted April 19, 2022 Author Share Posted April 19, 2022 Hi @Marc Stridgen Thanks for the reply. I will check about this and report back. Marc Stridgen 1 Link to comment Share on other sites More sharing options...
abobader Posted April 19, 2022 Author Share Posted April 19, 2022 Hi @Marc Stridgen Sorry that was error type from the user, he only following forum. He told me he will wait till tomorrow to test again and report back, then I will update here, thanks for looking to this. Regards, Link to comment Share on other sites More sharing options...
Marc Stridgen Posted April 20, 2022 Share Posted April 20, 2022 7 hours ago, abobader said: Hi @Marc Stridgen Sorry that was error type from the user, he only following forum. He told me he will wait till tomorrow to test again and report back, then I will update here, thanks for looking to this. Regards, No problem at all. We do often find with items like these that the user has simply not selected what they think they have selected 🙂 abobader 1 Link to comment Share on other sites More sharing options...
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