What is NaN% ?

[Gunnar Kristiansen]

When I try to upgrade my board using the build in updater, I am getting this weird progress bar (see attached image). It just stops there, and the whole board is offline. I can't do anything to turn it back on.

Please help if you know what I should do.

[Stuart Silvester]

That suggests there is an unexpected response from your server, likely a PHP error.

Can you check your server PHP log to see if there was anything logged at the same time as you started the upgrade?

[Gunnar Kristiansen]

2 hours ago, Stuart Silvester said:

That suggests there is an unexpected response from your server, likely a PHP error.

Can you check your server PHP log to see if there was anything logged at the same time as you started the upgrade?

I don't think I have access to that. The community is hosted on a server hotel.

[opentype]

I think the NaN is just a language pack problem. I know this from my German community. It tries to show the progress percentage but fails, because it doesn’t get a proper value (NaN = Not a Number). If you switch to English, this problem would probably disappear. I don’t think this is related to the upgrade stalling. 

Edited March 23, 2022 by opentype

[Marc]

1 hour ago, Gunnar Kristiansen said:

I don't think I have access to that. The community is hosted on a server hotel.

You would need to contact your hosting company in the first instance in order to obtain these, if you do not have access yourself

[Gunnar Kristiansen]

2 hours ago, opentype said:

I think the NaN is just a language pack problem. I know this from my German community. It tries to show the progress percentage but fails, because it doesn’t get a proper value (NaN = Not a Number). If you switch to English, it would probably not be there. I don’t think this is related to the upgrade stalling. 

How do I set language for the backend - I can only figure out to do it for the front.

[Marc]

In the top right of the admin cp, click on your name, and you will see a selector there