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Lots of guest profiles are being created


Go to solution Solved by Marc,

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Posted

Hi Invision, 

After the update last 4.6.11, we get a guest profile creation every minute from 1 IP. This IP is used by a moderator, but is not active the whole day. So we can't block this ip. But how can it be that this guest profiles are created every minute? We don't use social login at the moment.

https://bit.ly/3tqk7fA

The profiles are temp in the AdminCp. But it is not good for our profile-user-id numbers, they are going up really fast. 

Thanks

Posted
45 minutes ago, Thomas Hop said:

Yes, it is a mod of the site and knows what he's doing. He is not every minute on the forum, only a few times a day. 

As mentioned above, I need the IP pming to me

Posted

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

  • Management
Posted

Hi Thomas,

I've taken a look for you, and I notice that you have around 30 custom plug-ins. The issue is almost certainly caused by one of those. What I suspect is that a memberSync extension has broken code, or perhaps code that tries to load a non-existent member without correct error checking is creating new members.

I would disable all plug-ins, and then when you have verified the issue stops with the plug-ins disabled, re-add them one at a time until you find the culprit.

Posted
3 minutes ago, Matt said:

Hi Thomas,

I've taken a look for you, and I notice that you have around 30 custom plug-ins. The issue is almost certainly caused by one of those. What I suspect is that a memberSync extension has broken code, or perhaps code that tries to load a non-existent member without correct error checking is creating new members.

I would disable all plug-ins, and then when you have verified the issue stops with the plug-ins disabled, re-add them one at a time until you find the culprit.

We will check this first! Thanks and let you know if this will fix the problem or it still exists. 

Posted

Some more details we found.

When you get an RSS feed from: https://invisioncommunity.com/discover/unread/

You get this URL: https://invisioncommunity.com/discover/1.xml/?member=590526&key=d2ac5feeaedf9bc9446a6bcab479e446

You can also visit: https://invisioncommunity.com/discover/1.xml/

When you do this, on our forum, the member creation is done.

 

Do you also get the new member in the ip log? It looks like a bug. 

 

Posted

Thank you for your persistence, investigation, and detail on the issue. I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.

 

Posted
2 hours ago, Jim M said:

Thank you for your persistence, investigation, and detail on the issue. I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.

 

thanks for the update. 

  • 2 weeks later...
  • Solution
Posted

This issue has been resolved in 4.6.12, which has just been release. Please let us know if you still have any issues once you have upgraded to that release.

  • 2 weeks later...
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