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Everything posted by bradybarrows

  1. I have been told more than once that the Invision Community Platform is not user friendly on mobile devices. I dismissed this since when I gave a cursory look at my mobile device looking at our website, it looked ok to me and thought that these ones don't know what they are talking about. However, I have always used my computer when on our website and started to think about helping those who only use mobile devices a tutorial on how to navigate our website. So that is when I discovered why the Invision Community platform is difficult for those who only use mobile devices. So I have a question for the IC clients about menu management for mobile devices and what your recommendations are to resolve this issue. I need some help. So, let's look at our home page with the first menu right after the HOME menu button, our NAVIGATOR menu which you can see below using a computer and web browser: As you can see above, clicking on the Navigator menu drops down a long list of menu choices. Now look at our home page (screen shot left) and see how a mobile device handles this by clicking the three bar menu top right corner (screen shot right): If you will notice in the screen shot right that the menu for NAVIGATOR is the one just under the HOME menu. Now notice how IC menu management handles this below after clicking on NAVIGATOR: Please note in the above screen shot that the word NAVIGATOR appears at the top and the all the menu choices are below this word which is also a link. If a mobile device user thinks that one should click on NAVIGATOR again in the above screen shot the user is taken back to the previous screen which then frustrates the user. If they knew that this word is simply a list of what is under the NAVIGATOR menu and all the choices are below this word, that would be fine and dandy, but I think this is a poor menu management decision to make that word a link that goes back to the previous screen. What would be a way to resolve this issue? Is there a way to somehow make that word in the above screen shot 'Navigator' not a link? Or what would you recommend? I then discovered that all the menu items on our web site that have a drop down menu with more choices do the same thing. I can see why a mobile device user gets frustrated and decides to go back to Facebook or Twitter.
  2. Updated to 4.6.3 and the only issue I found was not being able to edit PAGES (the little gray arrow button on the left side of the screen was missing). I waited one day and then the little gray arrow button returned!). I think it takes a while for everything to reset. Other than that issue, 4.6.3 is working fine.
  3. ACP > Members > Content Moderation > Spam Prevention > Question and Answer Challenge
  4. Yes. Check out mine: https://irosacea.org/register
  5. On the home page of the IC website, there is a list of well known clients who use the Invision Community platform. Do you recognize these clients? Our non profit organization has been using the Invision Platform since 2004 and we fully host our site on the IC servers. We use the default theme and you can visit our website: https://irosacea.org There are a significant number of game sites that use IC. Many of the members who post here have their website listed in their profile, i.e, Sonya* who shows the website: https://invisionfocus.de Davyc • https://moviebuffs.org EmpireKicking • https://www.baysidegamers.com opentype • https://www.typografie.info/3/startseite/
  6. I was hoping that the IC team would make the mobile app for iOS and Android and that it would simply be simple and work with any IC forum. Apparently a simple app that works for all IC communities is not easy to make? Obviously the IC developers who make the IC forum platform have done a lot so that it works on all mobile device browsers, but what feedback I am getting is that on mobile device browsers our website isn't easy to navigate and requires too many buttons to click. I don't have any issues navigating our website on my iPhone but apparently some don't find it easy. Personally I don't understand the issue completely but you can't argue with someone who says our site isn't 'user friendly.' Wouldn't downloading an Invision Communities app for Android and iOS seem to be better than a browser view of the site on a mobile device? What are your thoughts on this? Isn't there any discussion on this? Or is the browser version adequate for your site? What feedback are you experiencing? I agree that spending money on this for a custom app would be over the top and way too expensive. That is why we pay IC monthly payments for all their bells and whistles. Hopefully the IC team will get all the bugs out of the Android App. Could any of you who are using the Android App explain a bit about the bugs you are experiencing that are reported in this thread about the Android beta version? What are the issues? Maybe one day the IC Team will bring back the iOS beta version and finish it to completion. Can you imagine if the Invision Communities Mobile App was actually in the Apple App Store and Google Play Store as a fully functioning app? Here is hoping.
  7. Thanks for your views. Our site is also a non profit so I can relate. We can't afford big bucks to pay a developer to make an iOS app that works with Invision Community platform. It seems logical that the IC team would provide this for us since we are paying bucks for the platform which we love.
  8. That's cool. So there is hope for the Android app. So how would I know if my theme has those issues when I don't have an Android device? I am using the default theme that comes with Invision Community v4.5.4.2. And I am correct is saying that the Android mobile app is still in beta version?
  9. Sonya said earlier in this thread that the Android beta app is still working but has many bugs. The iOS app was working fine and I didn't find any bugs. It is so sad that IC let it drop. I think that if the IC team had put all their eggs into the iOS version and made it work and got Apple to approve it for downloads that the Android team would then fix all those bugs and we would have had both mobile apps. One solution would be to resolve this with money. If IC charged for the iOS app a fee and generated some cash it may motivate the developers on this team to get the iOS beta approved for download. Apple users are used to paying premium for premium products. We know how the Android users feel about that.
  10. The whole point of attracting "the gold-plated solutions that are always in a significantly higher price range' is the point. The cheaper Android solutions will follow this lead because Android mimics 'the gold-plated solutions' with plastic and inferior solutions. You need to aim high so that the others follow. If you make the iOS mobile app the Android app will come later without a doubt. Having a simple IC app that makes it easy to just post in the forum and follow a particular thread is all that is needed. It doesn't have to have all the bells and whistles, just a simple solution to read and post. As for Tapatalk, we tried that but Tapatalk stopped supporting IC version 4 and we had to remove it from our site. The solution is to host at Tapatalk which we tried and it wasn't popular with very few registrations and absolutely zilch engagement.
  11. Adiago, I have no idea what you are talking about. How do I check if the 'operation of this beta App depends on' my theme, especially when the iOS beta is no more? I was using the beta iOS mobile app and it was working ok for me. What I don't understand is why IC simply let the beta expire? It was working.
  12. The beta version for iOS seemed to work ok for me. Since most of my members as well as most IC members use mobile devices, particularly mobile phones, ti would be better to be able to read and respond to posts using a mobile app than using a browser on a mobile phone which is required to use the IC platform. The extra 'clicks' that are required for a member to post on a browser using the IC forum platform is why GUESTS don't like the forum style platform. I have been told that the forum style platform is not user friendly. The social media apps make it simple and easy with very few clicks to post while the IC platform requires users to think and click several buttons to navigate and post. Simplifying it with a mobile app may increase registrations and more importantly engagement. What bugs are you experiencing with the beta Android App?
  13. Questions. #1 All I have is an iOS mobile device and the beta has expired and doesn't work. Is there any indication in any of the threads here that the iOS beta app will be available again for testing? #2 Is the Android mobile app still available and working on Android devices? #3 Why has the beta versions of these mobile apps take so long? Is it difficult to integrate IC into a mobile app? What is the story behind all this?
  14. I have figured out how to use the groups feature to move all the inactive members into a group called 'Inactive Member' and can keep track of the number of members this way in the ACP. I only let the active members stay in the default 'member' group that a new registration is admitted to and renamed this group 'Active Member.' This works for me. I think that Joel R is correct that the public doesn't need to know how many members are inactive but my thought is if a guest or member clicks on a member profile they should know whether the member is active or inactive. Transparency is at the heart of our non profit organization and we need to know what members are active vs inactive.
  15. Wow, Joel R. Good points! Our 501 c 3 non profit is totally volunteer. I can ask volunteers to do the steps you mentioned, but volunteering just isn't a rosacea sufferer's idea of engaging. I wrote a page and a post on this subject and include a video. I understand what you are saying about 'punitive' measures, but since they are already 'inactive' only those who really want to read the content will make any effort to comply with these new compliance requirements to be active. I will give this six months and see if it improves the engagement. I forget who mentioned 'engagement' (it was either you, DavyC, christopher-w, or cfish) the point being it may be possible to increase registration (since I have closed out a lot of content to members and guests I have had two registrations in the last 24 hours since implementing it - and compare with 10 registrations from Feb 1 - 21 and only 9 registrations in January and absolutely none of these new registrations engage in the community with posting) but the bottom line is 'engagement' with the community is what saves a forum, so I think I am on the correct track, thanks to the thread I mention in the first post. No member has complained yet, and if I do get complaints I will consider the complaint and think about it, write a post about it, and try to get some engagement with the complainer that might stimulate a discussion in the community. I don't think we have much to lose, since, 'when you got nothing, you got nothing to lose.' So I do thank you for your seven step recommendations and your thoughts and will use them as a list for our volunteers who MIGHT do something for our non profit as a 'things to do list' for our volunteers. I have given volunteers assignments of things to do and never hear from them again and become 'inactive.' Volunteering for non profits has shown a downward trend (probably coinciding with the advent of SM) and continues to spiral down and is one of the complaints being heard by other non profits administrators. As for revenue, I am thinking about applying for Apple Pay for Non Profits which requires a developer account and going through all those hoops so we can place the Apple Pay button on our donor page. Hope that works, since we rely mostly, about 95% on donations, not affiliate links. Basically I am the Lone Ranger keeping this non profit organization going and one other volunteer spends some time posting and serving on the board of directors, and maybe a handful might post one post in the last six months. I like this idea of 'punitive' measures and want to try it to see if it works. When an active member sees a post that was made by an 'inactive' member, without a doubt that is going to raise a flag in that active member's mind and hopefully will engage in a discussion so that their post doesn't turn into an 'inactive' member's post and that they are active members of the community. Hurrah for rewards that are actually earned! You wrote in the aforementioned thread on September 17, 2018 the following: "Communities - Based on content. I think it's a more transactional relationship, which is initially strong but fades fast. Users come for the knowledge and once they obtain the knowledge, I'm not sure if there's a compelling reason for them to stay unless there's another need for the knowledge. In which case, they leave and not come back until necessary. The hard thing is empowering users to take the leap from a content consumer (aka Lurker) to start offering content themselves (aka Contributor) or to build social connections with others (aka Friends). An alternate way of looking at the problem is to ask what emotional or social triggers are in your knowledge to 'activate' users to share their content or to develop bonds." You simply state it above, there has to be "a compelling reason for them to stay" and won't "come back until necessary." I have given them the reason. If I continue like I have been, there is absolutely no reason to engage. To transform a lurker to to a contributor requires clicking a button designated START A NEW TOPIC or REPLY TO TOPIC. These lurkers need some motivation.
  16. Thanks Joel for your insight into all this. I agree that the members really don't need to know all this, that is why vBulletin puts this at the bottom of the home page ONLY, and most of the 90 members who are active don't pay any attention to it anyway, and certainly the 38K inactive members don't pay any attention to the site stats anyway. As I mentioned in the first post, after reading the thread mentioned in the first post of this thread, and I noticed your name in that thread a lot (!!!), the concept I didn't realize is that these younger rosaceans (those who suffer from rosacea) are mostly comprised of the SM mentality who only engage when rewarded and will only 'consume' and not give anything. Our non profit organization relies totally on donations (we receive a tiny bit of revenue from affiliate links) and when the members don't engage our forum is dying. I have to do something and this thread has woke me up. I will give the members a taste of what is in our website with content, but if you want to eat the meal you have to be part of the community and offer something to the community, otherwise, you are out and can do all your eating at SM. Our website has some well balanced, fortified meals to eat and not the junk meals offered at SM.
  17. That is what I agree with 30 days! So I certainly don't want to move my entire site over to vBulletin just for that feature, but just want to know if a plugin by one of the developers could do this? To me that would be really cool. Members who 'use it' will get the 'content' of the site, and members who 'lose it' are those who don't engage with the community. Simple concept. You have to give something to receive something. As admin we have to do something on the backend to show who is an active member to the others in the community which is a 'reward' to those who actually engage in the community, which is what has happened to our community.
  18. Thanks for your suggestion. What I am referring to is Active vs Inactive Members. Here is a screenshot of a vBulletin forum I belong to but am not the admin: The top line shows 1 active member and 417 guests. However, under the RF Stats it shows 38K Members but only 91 are actually active. Not sure how vBulletin defines an active member, but you get the idea. I am aware of the 'Who's Online' block and have it on my home page of the site where I am the admin along with the 'Recently Browsing' block. But neither block shows the difference between Active vs Inactive members which is what I am hoping for. So I simply changed the 'members' group to a name change and called it INACTIVE members. I created a new group called ACTIVE Members and moved only those who have posted in the last month into this ACTIVE group and left all the rest in the INACTIVE members group which is set to 'guest' status and not allowed full access to the site content. I am familiar with the GROUP PROMOTIONS but have NEVER used it. My definition of an active member is one who posts at least once a month. I imagine this Group Permission won't do what I want it to do automatically from inactive to active and vice versa. Maybe a developer would make a custom plugin for this? I know one developer here at IC, Esther (Headstand) and will ask her about it. But it would be nice to know if this is possible? It was fairly easy to manually change the group status from inactive to active using the MEMBERS list in the admin panel or to change from active to inactive each member in the list since only a handful are by my definition 'active.' For now, I can do this manually. However, having it automatic would be cool. A new member has thirty days to post or they go into the 'inactive' group and back to 'guest' status of viewing the content on the site.
  19. There is a feature in vBulletin that I have always thought intuitive, where they show Members X (which is usually huge) amount and Active X amount (which is very small) at the bottom of of the site. Is there a way we can do this with Invision Community? If so, what would an 'active' member be by definition and what would an 'inactive' member be according to IC rules? If this capability is not possible with Invision Community, would it be possible to name a group 'Inactive' members and move them into this group (or just rename the members group to 'inactive members') by our own admin site definition? This seems possible from my perspective based upon my understanding on how member groups function. I have been reading this thread about The future of forums... let's talk! to improve user registrations and encourage members to engage and from going through the first four pages in detail of the previously mentioned thread, I have gleaned a lot and it seems that rewarding a member from being 'inactive' to the 'active' member group might be something to consider and would require the admin to move the member up the chain into the 'active' member status group. My thought is to put all the members who are 'inactive' according to my definition of what a member should be as active into the 'inactive' member group and basically put them into a 'guest' status not being able to view all the content on the site until they become 'active' again which would require engagement with posts. So far, from what I am understanding in the previously mentioned thread about how we can not only improve member registrations but also get members to engage in discussions with posts is to reward them when they do engage and it seems only appropriate by the same logic to reduce the 'content' available to those who are not willing to engage in the discussion. Any thought on this or is there something I am missing? Maybe I might not be seeing some disadvantage to this way of thinking. But our community simply isn't engaging in any discussion hardly at all. I have to do something to change this. I get plenty of visits, just barely any registrations and absolutely zilch engagements with posts. I went ahead and am experimenting with this concept to see what happens. I have changed all the members who haven't posted to 'inactive' and changed the status of this group as the same as a 'guest' viewer who doesn't have total access to the content. I have encouraged members to post at least once a month to remain active or to restore their active status. We shall see if this works. Any comments on all this would be greatly appreciated.
  20. Matt, Enjoyed your article. Are you saying it is good to allow guests to leave feedback without registering? Brady
  21. I forgot, you have to be logged in to use the support feature. Guests can't access it.
  22. I would like to request that in the next update to IC that product reviews by members be in the recent activity stream which is not included currently.
  23. In the Invision Community forum we have hosted with IC it is provided for our community built in to the forum. See here how it works: https://irosacea.org/support/ Would this work for you?
  24. Would TapaTalk count as an app and web interface for this? Not sure if IPS has an app for communities?
  25. "Sign In with Apple makes it easy for users to sign in to your apps and websites using their Apple ID. Instead of filling out forms, verifying email addresses, and choosing new passwords, they can use Sign In with Apple to set up an account and start using your app right away. All accounts are protected with two-factor authentication for superior security, and Apple will not track users’ activity in your app or website." Signin with Apple Developer "The head of Google's account sign-in teams is seemingly positive about Apple's introduction to the authentication space with "Sign in with Apple," revealing in an interview it would be preferable to use Apple's button than to manually enter usernames and passwords." appleinsider "But while Google wasn’t happy about the veiled privacy jabs, the company’s login chief is surprisingly sunny about having a new button to compete with. While the login buttons are relatively simple, they’re much more resistant to common attacks like phishing, making them much stronger than the average password — provided you trust the network offering them." The Verge "From a security perspective, Apple offers a better option for both users and developers alike compared with other social login systems which, in the past, have been afflicted by massive security and privacy breaches." Tech Crunch "From what we know so far, it uses similar technology to OAuth 2.0 and OpenID Connect, so on the surface at least, you’re going to see a very familiar flow if you choose Sign in with Apple over the other SSO options....It will require accounts to have two-factor authentication enabled too,...The most immediate difference with Apple is the throwaway email addresses you can create and use, if you don’t want to expose your actual email address: It means the third-party app or site never sees your real email address, and you can cut off contact in an instant by wiping the temporary email address from existence...." Gizmodo "One important difference: Sign in with Apple integrates seamlessly with Apple's authentication offerings—like Face ID and Touch ID—which provide strong security while also being quick and easy to use." Wired "From the Cambridge Analytica scandal to Google’s data transparency fines in Europe, and Facebook’s data sharing activities making all the wrong headlines, the time is right for a crusading corporation to swoop in and offer us a cleaner, fairer security system that’s less about them and more about us....Then there is the fact Sign In with Apple will be linked to biometric authentication on our iPhone and iPad, has mandatory two-factor authentication, and data will be stored securely on device or in Apple’s servers, giving peace of mind." Digital Trends “The way most “sign in with [blank]” systems work is that the app you’re signing in to will get your username on that service and likely also your email address,” he explained. “These apps can sell your email address to advertisers, or correlate your activity between unrelated applications by matching your username.” In contrast, “Apple’s sign-in feature provides neither an email address nor an identifiable user ID. The unique user ID returned is just an opaque string like 001473.fe6f33bf4b8e4590aacbabdcb8598bd0.2039, and they will return a proxy email address instead of your real email,” he said. Thus, it becomes impossible for apps to get access to gain any useful information about the person that’s signing in.” Threat Post
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