February 13, 20223 yr Solution If you’re a CiC (cloud hosted) customer, you would want to submit a ticket in your client area. The staff will help you get squared away. If you’re self hosted and not moving to a different server (meaning you’re renaming what’s already there) the important thing to do is reflect the change in the conf_global.php and check for anything hard coded in your constants.php file (if you have one). Once that is done also be sure to clear your system cache from the ACP support area so JavaScript files and other cached data gets updated to the new updated address. If you’re moving the site as part of changing the domain name there is a handy guide you should check out:
February 13, 20223 yr Community Expert @Mariano Canteros, I replied to your ticket regarding your sub-domain. Please see the ticket for next steps. Thanks 🙂
February 14, 20223 yr Author 8 hours ago, Jim M said: @Mariano Canteros, respondí a su ticket con respecto a su subdominio. Consulte el ticket para conocer los próximos pasos. Gracias 🙂 already recreated the requested CNAMEs
February 14, 20223 yr Community Expert That has now been applied for you, and should show up in the next few minutes