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What happened to "Client Area?"


Go to solution Solved by Jim M,

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Posted
1 hour ago, Vegan Gaymer said:

When I access the client area to get technical support, it is just an endless circle of links that lead nowhere. There is no support available. Is this temporary or a glitch? Thanks!

Client Area works fine for me as well. What do you mean by "an endless circle of links that lead nowhere." btw?

  • Solution
Posted

Things seem to be working fine here when clicking "Support Request" in the Client Area. If you're not getting a popup modal with options for forum or submitting a contact request after clicking the Support Request button below, you may want to clear your browser's cache:

 

image.png

  • 2 weeks later...
Posted

I found it, thank you! They moved it, so I didn't know where to look. My page doesn't look like this. My "get support" is way down at the bottom of the page. Thanks!

On 10/4/2021 at 1:58 PM, Jim M said:

Things seem to be working fine here when clicking "Support Request" in the Client Area. If you're not getting a popup modal with options for forum or submitting a contact request after clicking the Support Request button below, you may want to clear your browser's cache:

 

image.png

 

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