Vegan Gaymer Posted October 4, 2021 Posted October 4, 2021 When I access the client area to get technical support, it is just an endless circle of links that lead nowhere. There is no support available. Is this temporary or a glitch? Thanks!
abobader Posted October 4, 2021 Posted October 4, 2021 (edited) It working here. Edited October 4, 2021 by abobader
Miss_B Posted October 4, 2021 Posted October 4, 2021 1 hour ago, Vegan Gaymer said: When I access the client area to get technical support, it is just an endless circle of links that lead nowhere. There is no support available. Is this temporary or a glitch? Thanks! Client Area works fine for me as well. What do you mean by "an endless circle of links that lead nowhere." btw?
Solution Jim M Posted October 4, 2021 Solution Posted October 4, 2021 Things seem to be working fine here when clicking "Support Request" in the Client Area. If you're not getting a popup modal with options for forum or submitting a contact request after clicking the Support Request button below, you may want to clear your browser's cache: Marc 1
Vegan Gaymer Posted October 16, 2021 Author Posted October 16, 2021 I found it, thank you! They moved it, so I didn't know where to look. My page doesn't look like this. My "get support" is way down at the bottom of the page. Thanks! On 10/4/2021 at 1:58 PM, Jim M said: Things seem to be working fine here when clicking "Support Request" in the Client Area. If you're not getting a popup modal with options for forum or submitting a contact request after clicking the Support Request button below, you may want to clear your browser's cache:
Marc Posted October 18, 2021 Posted October 18, 2021 Glad to see you found what you were looking for there. Please post an image of what you see if you can, then we can get that looked at
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