Invision Community 4: SEO, prepare for v5 and dormant account notifications By Matt Monday at 02:04 PM
Jurgis Posted April 2, 2021 Posted April 2, 2021 Hello, how can i add some text on Please confirm your email page? Thanks to my amazing host, now my IP is blacklisted (UCEPROTECTL3) and number of Member has not yet responded to registration validation email. increased a lot. I must somehow tell them to check spam folder.
Linux-Is-Best Posted April 2, 2021 Posted April 2, 2021 (edited) I am sincerely sorry to hear you are experiencing this. Having experienced this myself once in the past, may I be so humble about providing you working solution? Redirecting your members to a page to inform them they should check their spam folder, if I may say, will not make your problem go away. If anything, not addressing the root problem is likely to get your domain name blacklisted everywhere, and at such a point, no one will receive your e-mails, not even in the spam folder. You will want to change your site's IP address for starters. Since you have identified this as a web hosting issue, I would suggest changing the web host (which will naturally change your IP). But before you do that, you will wish to select an e-mail provider. This will help prevent disassociating your e-mails with your domain and IP address. I would personally recommend Mandrill (which is part of Mailchimp). The first several thousand e-mails each month are free. Once (after) you have set up your e-mail, I would humbly suggest you switch web host. edit: A quick follow-up, since it slipt my mind. Sorry. Be sure your e-mails are providing a method to unsubscribe. If you have edited the wording, you may wish to double-check that you have not omitted or made it hard to find the unsubscribe link. Edited April 2, 2021 by Linux-Is-Best
Morrigan Posted April 2, 2021 Posted April 2, 2021 @Jurgis You may want to check this out: https://mxtoolbox.com/ Lots of good tools there that provide you with where your domain is "blacklisted" or if its the IP address and good ways to resolve these issues.
Jurgis Posted April 2, 2021 Author Posted April 2, 2021 19 minutes ago, Morrigan said: @Jurgis You may want to check this out: https://mxtoolbox.com/ I know about mxtoolbox. I used it when i was setting up mail server, so everything is configured correctly. And IP blacklisted in just 1 of 94, but it is enough for sent mail to land in Spam folder 😞 By the way, this is what my host answered: Big mail providers (e.g. Gmail, Hotmail, Yahoo) are not using the UCEPROTECT filters at all and e-mails to those providers are therefore not affected by this listing. Even smaller mail servers using the UCEPROTECT filters will most likely not include the Level 3 rules since UCEPROTECT themselves consider the Level 3 filter as too strict. It can't be true, since i see effect of this UCEPROTECT. I did tests and my validation emails are landing in Spam folder (even on Gmail). Before everything was fine.
Linux-Is-Best Posted April 2, 2021 Posted April 2, 2021 39 minutes ago, Jurgis said: I know about mxtoolbox. I used it when i was setting up mail server, so everything is configured correctly. And IP blacklisted in just 1 of 94, but it is enough for sent mail to land in Spam folder 😞 By the way, this is what my host answered: Big mail providers (e.g. Gmail, Hotmail, Yahoo) are not using the UCEPROTECT filters at all and e-mails to those providers are therefore not affected by this listing. Even smaller mail servers using the UCEPROTECT filters will most likely not include the Level 3 rules since UCEPROTECT themselves consider the Level 3 filter as too strict. It can't be true, since i see effect of this UCEPROTECT. I did tests and my validation emails are landing in Spam folder (even on Gmail). Before everything was fine. I am sorry to hear you are experiencing this. I can genuinely sympathize with how frustrating this can be. Respectfully, it sounds as if your hosting provider is having issues. As you said it yourself, this problem was none existent before. I would again suggest you first set up with an independent mail provider (there are plenty out there to choose from). After setting up your mailing provider, I recommend you further disassociate away from your hosting provider by switching web host.
CoffeeCake Posted April 2, 2021 Posted April 2, 2021 You may also want to consider using a third party mail service in conjunction with this application: Linux-Is-Best 1
Jurgis Posted April 2, 2021 Author Posted April 2, 2021 As i understand invision community marketplace still has only one payment method (Paypal). I am not using Paypal and Paypal forces me to create account (what is NOT acceptable for me), so i can't buy anything from this marketplace.
Linux-Is-Best Posted April 2, 2021 Posted April 2, 2021 (edited) 22 minutes ago, Jurgis said: As i understand invision community marketplace still has only one payment method (Paypal). I am not using Paypal and Paypal forces me to create account (what is NOT acceptable for me), so i can't buy anything from this marketplace. Once upon a time, I too had an issue with Paypal mainly because someone else had made an account in my name and done horrible things. For this reason, I sincerely sympathize, and I am feeling charitable. @Matt or @Lindy will note I have $100 in credit with Invision at the moment. Is it possible to gift @Jurgis here $35 so that he or she can overcome this? I believe that would be a cool feature to add to the 'Commerce' package (gifting credits) if it is not already a feature (I could not find that option if it is). 😀 EDIT: Nevermind. @Jurgis was not interested. Oh well. Sorry to have troubled you by tagging you. Edited April 2, 2021 by Linux-Is-Best
Jurgis Posted April 2, 2021 Author Posted April 2, 2021 11 minutes ago, Linux-Is-Best said: Once upon a time, I too had an issue with Paypal mainly because someone else had made an account in my name and done horrible things. For this reason, I sincerely sympathize, and I am feeling charitable. @Matt or @Lindy will note I have $100 in credit with Invision at the moment. Is it possible to gift @Jurgis here $35 so that he or she can overcome this? I believe that would be a cool feature to add to the 'Commerce' package (gifting credits) if it is not already a feature (I could not find that option if it is). 😀 Thanks, but please don't. I will not accept. Hopefully one day invision marketplace will start accept other payment methods (at least from long time customers).
Linux-Is-Best Posted April 2, 2021 Posted April 2, 2021 2 minutes ago, Jurgis said: Thanks, but please don't. I will not accept. Hopefully one day invision marketplace will start accept other payment methods (at least from long time customers). Oh well. It is the thought that counts (or so I am told). In any case, I just checked. You do not need a Paypal account to purchase credit here. You can buy credit here https://invisioncommunity.com/clientarea/credit/ and if I am not mistaken that credit will be used in the marketplace. No Paypal required.
Morrigan Posted April 2, 2021 Posted April 2, 2021 4 hours ago, Jurgis said: Thanks, but please don't. I will not accept. Hopefully one day invision marketplace will start accept other payment methods (at least from long time customers). You can add funds Through the Client area using a credit card and Lindy or Charles would transfer the credit from the Client Area to the marketplace. For anyone curious in the future.
rnorth6920 Posted April 7, 2021 Posted April 7, 2021 On 4/2/2021 at 10:05 AM, Jurgis said: Hello, how can i add some text on Please confirm your email page? Thanks to my amazing host, now my IP is blacklisted (UCEPROTECTL3) and number of Member has not yet responded to registration validation email. increased a lot. I must somehow tell them to check spam folder. My host is on the level 2 and 3 blacklist which caused emails not to deliver at all to aol, outlook and live email addresses. Which is sad because I've done a lot of work to my mail server to avoid ending up in spam folders. To fix the issue, I've begun using mailgun smtp to send my invision emails. It's hopefully a bandaid for now.
xtech Posted April 7, 2021 Posted April 7, 2021 On 4/2/2021 at 3:05 PM, Jurgis said: I must somehow tell them to check spam folder. There is a language bit you can translate so you can tell them what you want. You can even use html tags to format it so that your message stands out.
Jurgis Posted May 3, 2021 Author Posted May 3, 2021 On 4/7/2021 at 5:44 PM, CoffeeCake said: Have you setup DKIM and SPF? Yes, everything is setup correctly (SPF, DKIM and DMARC). On mxtoolbox i can see that everything is perfect, except one problem in blacklists "UCEPROTECTL3", what is not my fault. On 4/7/2021 at 4:24 PM, rnorth6920 said: My host is on the level 2 and 3 blacklist which caused emails not to deliver at all to aol, outlook and live email addresses. Which is sad because I've done a lot of work to my mail server to avoid ending up in spam folders. To fix the issue, I've begun using mailgun smtp to send my invision emails. It's hopefully a bandaid for now. So it's around 1$ for 1K emails? Then just sending emails will cost me more then i am paying for VPN.
rnorth6920 Posted May 3, 2021 Posted May 3, 2021 9 hours ago, Jurgis said: So it's around 1$ for 1K emails? Then just sending emails will cost me more then i am paying for VPN. Afraid so. It sounds like you just need to find a new provider for your site.
Jurgis Posted May 20, 2021 Author Posted May 20, 2021 On 4/3/2021 at 12:14 AM, Morrigan said: You can add funds Through the Client area using a credit card and Lindy or Charles would transfer the credit from the Client Area to the marketplace. For anyone curious in the future. In marketplace i see "Account Credit". If i will add funds to Account Credit, then i can use this credit to buy from marketplace? I don't see option to use account credit on checkout. This option will show up when enough money will be added in Account Credit? Can someone explain? And if i have money in "Account Credit", then this money will be used to renew IPS community suite?
Recommended Posts