Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted June 3, 20205 yr Hi, When trying to like a post I get a message in a pop-up window "Sorry, there was a problem reacting to this content.". Users reported another issue when trying to embed a video - There was a problem loading this content. I just moved my community to another hoster. Any thoughts?
June 4, 20205 yr Community Expert Can you check the System Logs and Error Logs in your Admin Panel if there is a more detailed error message? P.s. It would be better if you submitted a ticket at the client area as well about this btw.
June 5, 20205 yr Author My license has expired for that particular community so I can't submit the ticket. The problem occurs on all browsers except yandex browser. Tried to clear cash, doesn't help.
June 5, 20205 yr 4 hours ago, Viacheslav Savateev said: My license has expired for that particular community so I can't submit the ticket. The problem occurs on all browsers except yandex browser. Tried to clear cash, doesn't help. You need to extend product support and also ask a question directly to the developers of well + a major update is coming soon😉
June 19, 20231 yr Community Expert 5 minutes ago, Nigel Moore said: What kind of error triggers these alerts? Unfortunately, it can be anything from HTTPS not configured correctly to the server died while you pushed the button. Without more information or us being able to reproduce it on your community, I can't really provide much more details about the error. However, you can check your browser's console log to see if there is any further information there such as an HTTP status code or other error. That may provide some further direction.
