kmk Posted May 3, 2020 Share Posted May 3, 2020 Support is good to handle support topics from staff to members or members to staff, but why...: 1. Not possible handle this app from front end. 2. Right now not possible receive notification from front end. CoffeeCake 1 Link to comment Share on other sites More sharing options...
ahc Posted May 3, 2020 Share Posted May 3, 2020 I've been asking for front-end notifications for support related pings since 2017. Don't expect it anytime soon. ;( Link to comment Share on other sites More sharing options...
Fosters Posted May 3, 2020 Share Posted May 3, 2020 (edited) A Support Requests Counter for the frontend is part of following app: (Not really notifications, but I didn't like to have notifications for our own needs, I preferred having a separate counter ) Edited May 3, 2020 by Fosters Link to comment Share on other sites More sharing options...
Fosters Posted May 3, 2020 Share Posted May 3, 2020 Just found this in the Marketplace 57 minutes ago, ahc said: I've been asking for front-end notifications for support related pings since 2017. Don't expect it anytime soon. ;( CoffeeCake 1 Link to comment Share on other sites More sharing options...
ahc Posted May 3, 2020 Share Posted May 3, 2020 Ahhhhhh why am I being spammed non stop??? @Matt I’m sorry if this isn’t your area but you’re the only staff member I know off the top of my head. I had to delete the app to stop the notifications from coming one after another!! @Fosters Thank you for the link. I’m a little hesitant to buy something that hasn’t been updated in almost two releases though. Fosters 1 Link to comment Share on other sites More sharing options...
Callum MacGregor Posted June 22, 2020 Share Posted June 22, 2020 On 5/3/2020 at 8:57 AM, ahc said: Ahhhhhh why am I being spammed non stop??? @Matt I’m sorry if this isn’t your area but you’re the only staff member I know off the top of my head. I had to delete the app to stop the notifications from coming one after another!! @Fosters Thank you for the link. I’m a little hesitant to buy something that hasn’t been updated in almost two releases though. As the developer of Support Ticket Notifications, I can tell you it still works. It hasn't been updated only because it doesn't need updating. CoffeeCake and IPCommerceFan 2 Link to comment Share on other sites More sharing options...
IPCommerceFan Posted June 22, 2020 Share Posted June 22, 2020 We use Callum's application as well. It does the trick for us. Link to comment Share on other sites More sharing options...
ahc Posted June 22, 2020 Share Posted June 22, 2020 7 hours ago, Callum MacGregor said: As the developer of Support Ticket Notifications, I can tell you it still works. It hasn't been updated only because it doesn't need updating. Not easy to tell that from looking at the application itself because it says it's only compatible with 4.3. Link to comment Share on other sites More sharing options...
kmk Posted June 27, 2020 Author Share Posted June 27, 2020 @Callum MacGregor it say not compatible for 4.4, why not have it updated? I have it installed, it not come with configuration setting? Link to comment Share on other sites More sharing options...
Callum MacGregor Posted July 21, 2020 Share Posted July 21, 2020 I've updated the market place listing to support 4.4 Link to comment Share on other sites More sharing options...
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