KT Walrus Posted December 9, 2019 Share Posted December 9, 2019 This is how digest emails looked on Saturday and now on Sunday: The font-size is incredibly small for me to read on my iPhone now. Something must have changed recently and it is a step backwards. Could you change the template so Digest emails are easier to read on the iPhone? Specifically, showing the photos in a column all by themselves is not good for small screens. The text should span the entire width of the screen and large enough to see. See this Twitter email that I get which doesn't waste so much space for the main text: Link to comment Share on other sites More sharing options...
Management Matt Posted December 10, 2019 Management Share Posted December 10, 2019 I'm not aware of any changes that would have done this. I think the quotes in the posts have caused the iPhone to reduce the size of the font so it can fit more on screen. Link to comment Share on other sites More sharing options...
Maxxius Posted December 10, 2019 Share Posted December 10, 2019 @Matt on the same not here is how Invision newsletters look like on Xperia Z3 Android Gmail app. I don't think that's normal. Link to comment Share on other sites More sharing options...
Management Matt Posted December 10, 2019 Management Share Posted December 10, 2019 We use Mailchimp for the newsletters. Link to comment Share on other sites More sharing options...
Joy Rex Posted December 10, 2019 Share Posted December 10, 2019 17 hours ago, KT Walrus said: This is how digest emails looked on Saturday and now on Sunday: The font-size is incredibly small for me to read on my iPhone now. Something must have changed recently and it is a step backwards. Could you change the template so Digest emails are easier to read on the iPhone? Specifically, showing the photos in a column all by themselves is not good for small screens. The text should span the entire width of the screen and large enough to see. See this Twitter email that I get which doesn't waste so much space for the main text: Is it possible an update to iOS or your mail app on your device caused this? Link to comment Share on other sites More sharing options...
Maxxius Posted December 10, 2019 Share Posted December 10, 2019 Well then mailchimp is not doing a good job I see 😞 Link to comment Share on other sites More sharing options...
KT Walrus Posted December 10, 2019 Author Share Posted December 10, 2019 5 hours ago, Matt said: I'm not aware of any changes that would have done this. I think the quotes in the posts have caused the iPhone to reduce the size of the font so it can fit more on screen. On desktop, the new email shows as full screen, while the previous digest email was centered and fixed width. Before: After: Someone might have changed an email template at IPS? Link to comment Share on other sites More sharing options...
bfarber Posted December 11, 2019 Share Posted December 11, 2019 No, no email templates have changed - we already verified. Something in the specific email is likely pushing the box out wider. Link to comment Share on other sites More sharing options...
Joy Rex Posted December 11, 2019 Share Posted December 11, 2019 20 hours ago, KT Walrus said: On desktop, the new email shows as full screen, while the previous digest email was centered and fixed width. Before: After: Someone might have changed an email template at IPS? You're showing two different types of content in your examples - a single entry, and then quoted text. I think @Matt is correct that specific content in that email is causing it to push out the margins. That being said, is there anything in the MailChimp template that can force the width to a maximum size? I know with email templates it's really tricky and can take forever to troubleshoot something like this only to find that because of Outlook or another mail client's lack of CSS support, you cannot compensate for things like this. Link to comment Share on other sites More sharing options...
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