Black Tiger Posted January 24, 2019 Share Posted January 24, 2019 Hello maybe somebody knows this. I help a friend with his forum, who is not very good in English, as we are all Dutch. He has an issue with conversation notification. The e-mail notification of a new conversation or a reply to it is send out, but the link to it is wrong. The link i get in the email says this: https://www.forum.eu/messenger/8/?do=findComment&comment=9 This results in an error page that the item could not be found, error code 2S136/C So I had a look at things, and IMHO the correct link in the e-mail should say: https://www.forum.eu/messenger/8/?tab=comments#comment-9 When comparing both, you can see that everything after /8/ is different. I don't know if this is a common error or maybe caused by a theme issue. How can we fix this so the correct link is send in the notification e-mail please? Link to comment Share on other sites More sharing options...
Ryan Ashbrook Posted January 24, 2019 Share Posted January 24, 2019 I would recommend submitting a ticket so we can take a look - the first link is the proper link. The message could, for example, be on the second page, which the first URL will figure out, whereas the second URL would not take the user to the message. Link to comment Share on other sites More sharing options...
Black Tiger Posted January 25, 2019 Author Share Posted January 25, 2019 Hello Ryan. When I look at the e-mail notifications that I get from this forum here, it looks like you're correct. Only the & is translated to the & character. But that's just the funny thing. The second link really does take me to my private message as the first link does not while it should (which I see now after your explanation). It's not about first or second page, this is purely a private message notification by e-mail, where the message does only contain a few lines text. But in that case I will tell my friend to send in a ticket or that he adds me as alternative contact, because that's another one i'm alternative contact for now. Thank you. Link to comment Share on other sites More sharing options...
Kjell Iver Johansen Posted October 24, 2019 Share Posted October 24, 2019 I get the same error on notifications from this site..It is like that on all my mails from this site.. Link to comment Share on other sites More sharing options...
bfarber Posted October 25, 2019 Share Posted October 25, 2019 Are you using a plaintext email client? If you use an email client that supports html emails (pretty much every client in the last decade should support html emails) do the links work/look correct then? Link to comment Share on other sites More sharing options...
Kjell Iver Johansen Posted October 25, 2019 Share Posted October 25, 2019 1 hour ago, bfarber said: Are you using a plaintext email client? Yes.. thats the reason then.. I use Horde webmail normally.. Link to comment Share on other sites More sharing options...
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