TheSonic Posted January 31, 2017 Posted January 31, 2017 All my license got There is a problem with your license key. You billed all my licenses and Creditcard... So.....HELLO MANAGMENT.... You got my money... it's OUR TURN NOW! ASAP! (Yes, i opened tickets)
Meddysong Posted January 31, 2017 Posted January 31, 2017 Same here. I've no doubt they're addressing it now that they're aware.
TheSonic Posted January 31, 2017 Author Posted January 31, 2017 Wow, ok, so i am not alone.... thanks for your reply.... This REALLY should not happen to a software priced at this... All my free Wordpress-Sites are UP.... HMMM, IPS... HELLO? ANYBODY THERE ?
TheSonic Posted January 31, 2017 Author Posted January 31, 2017 Ok, i think their licensesserver is doing some nasty things
opentype Posted January 31, 2017 Posted January 31, 2017 7 minutes ago, TheSonic said: HMMM, IPS... HELLO? ANYBODY THERE ? Calm down. That red warning message only shows on your admin account. Your site will run fine even if the license server doesn’t respond for a couple of hours.
Vladimir Bardiyan Posted January 31, 2017 Posted January 31, 2017 the server responds. There is no expectation of the error. There is an error that the license is invalid.
Meddysong Posted January 31, 2017 Posted January 31, 2017 And they're looking into it. Why all the drama? If it's still like that after a reasonable time, then complain. Give them a chance to see what the problem is first though.
CP Posted January 31, 2017 Posted January 31, 2017 Same issue for me. I thought it was just me but apparently not. I was in the middle of an upgrade though before it said my license key was invalid and can't finish my upgrade. I submitted a ticket and hope they fix it soon.
Ryan Ashbrook Posted January 31, 2017 Posted January 31, 2017 We are aware of the issue and are working on a solution. Sorry about that, and we appreciate your patience.
TheSonic Posted January 31, 2017 Author Posted January 31, 2017 12 minutes ago, opentype said: Calm down. That red warning message only shows on your admin account. Your site will run fine even if the license server doesn’t respond for a couple of hours. I also have some Login-Issues with some IPS-Connected sites. I am pretty sure, they will fix the issue....But i really would love to login to my ACP (i don'tknow, if this is the same issue... i also opened a ticet because of that issue) 2 minutes ago, Ryan Ashbrook said: We are aware of the issue and are working on a solution. Sorry about that, and we appreciate your patience. Thanks in advanced
Management Charles Posted January 31, 2017 Management Posted January 31, 2017 Just a minor issue with our license server that we are fixing. No need for
TheSonic Posted January 31, 2017 Author Posted January 31, 2017 @Charles Not a good thing, but not that worse... But i am unable to login to a small site connected by IPS-Connect - and that's worse in my eyes . Ticket #973549
TheSonic Posted January 31, 2017 Author Posted January 31, 2017 Thanks IPS for fixing this. I was able to upgrade all my licenses... Just got one left i am not able to upgrade. This seems to be something individual and there is a discussion about that in a ticket. All good Thanks again ...
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