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Support IPB is a shame - 3.4.8 to 4.1.x directly

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I want to upgrade to IP.Board 4.
Is upgrading from 3.4.8 to 4.1.x directly while using the conversion tools possible? You did not have any tutorial explaining how to upgrade?
I have sent two tickets for the support of IPB but were ignored.
greetings

 

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4 minutes ago, SilvaPT said:

but were ignored.

AFAIK, tickets can take up to 48 hours to be picked... and weekends it can take longer.

If you recently sent them (as like in the last 2 days) then it's no surprise you haven't gotten a reply honestly.  It's the weekend and I'm pretty sure that they only respond to Critical tickets on the weekend.

I know that when I first started with IPS, I had to convert my site into IP.Board 3.x line and THEN import it from there into IPS 4.0.x line.  Worked fine for me other than the normal hassle of having to perform a double import.

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1 minute ago, Adriano Faria said:

AFAIK, tickets can take up to 48 hours to be picked... and weekends it can take longer.

how many 48 hours have passed?

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Just now, SilvaPT said:

how many 48 hours have passed?

 

1 minute ago, Tracy Perry said:

 It's the weekend and I'm pretty sure that they only respond to Critical tickets on the weekend.

 

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7 minutes ago, Adriano Faria said:

 

 

I've done question on 22 October.
you know how many 48 hours have passed to arrive today?

6 minutes ago, opentype said:

Here: https://invisionpower.com/4guides/getting-started/upgrading/

Or just let IPS do it for you for free. 

Thank you for your help. You were more useful than damn paid support of IPB

Just now, SilvaPT said:

you know how many 48 hours have passed to arrive today?

No, tell me. :)

As I don't have a CRYSTAL BALL and your image says 21 hours ago, then I'm fine with it. Not my problem anyway.

And one last thing: this is a  Peer to Peer forum. IPS DO NOT read this. If you want to get attention, post in COMPANY FEEDBACK or PRODUCT FEEDBACK.

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4 minutes ago, Adriano Faria said:

No, tell me. :)

216 horas porque 24 vezes 9 = 216

 

Just now, SilvaPT said:

216 horas porque 24 vezes 9 = 216

 

Ow, that made my day. Thank you for math class. :D

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5 minutes ago, Adriano Faria said:

Ow, that made my day. Thank you for math class. :D

Let's talk seriously is normal they take so long?
IPB was the best supports that had already been used, what happened to stay like this? money started up their minds?

8 minutes ago, SilvaPT said:

216 horas porque 24 vezes 9 = 216

Now divide 216 by 48 = 4.5  ^_^

Just don't hold your breath

Just now, SilvaPT said:

Let's talk seriously is normal they take so long?
IPB was the best supports that had already been used, what happened to stay like this? money started up their minds?

Well, long story short: it can take up to 48 hours. It get more on weekends, as told above you. Happens now that they locked down the Tracker, so ANY tiny bug must be submitted as a ticket. That can made your ticket get in the limbo. That's obviously not a normal thing.

I suggest you to contact them via https://invisionpower.com/contact-us

Post your ticket number, etc.

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18 minutes ago, Adriano Faria said:

Well, long story short: it can take up to 48 hours. It get more on weekends, as told above you. Happens now that they locked down the Tracker, so ANY tiny bug must be submitted as a ticket. That can made your ticket get in the limbo. That's obviously not a normal thing.

I suggest you to contact them via https://invisionpower.com/contact-us

Post your ticket number, etc.

Thank you, I will contact them.

Agora faz-me um favor, cala-te e vai abrir sosinvision, se não tens nenhuma bola de cristal, devias saber que era utilizada por milhares de membros com licença. Era uma comunidade muito útil ajudou-me bastante quando fundei minha por essa razão odeio-te e não compro mais apps tuas xD 

5 minutes ago, SilvaPT said:

Agora faz-me um favor, cala-te e vai abrir sosinvision, se não tens nenhuma bola de cristal, devias saber que era utilizada por milhares de membros com licença. Era uma comunidade muito útil ajudou-me bastante quando fundei minha por essa razão odeio-te e não compro mais apps tuas xD 

AUHAUHAUHHUAUHAUHAUHAUHAHUAUHAUHAUHAHUAUHUHAUHAUHAUHAHUA

EDIT: well, I will edit this and ignore you. Não tenho tempo para um PORTUGUÊS! uhauhauhuhauhauha

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thanks for everything continuation of a good day.

agora vou reportar por insultos. Já agora o que significa cuzões ? HAHAHAHAHA

AUHAHUAUHUHAUHAUHA

  • Management
1 hour ago, SilvaPT said:

I want to upgrade to IP.Board 4.
Is upgrading from 3.4.8 to 4.1.x directly while using the conversion tools possible? You did not have any tutorial explaining how to upgrade?
I have sent two tickets for the support of IPB but were ignored.
greetings

 

0xU.png

Can you please PM me the ticket number you are sreenshotting there? The only ticket I see under your account was submitted 5 minutes ago.

Also you can easily upgrade from 3 to 4. Just upload the 4 files and go to /admin/upgrade. Or follow the guide: https://invisionpower.com/4guides/getting-started/upgrading/

Please do let me know where that ticket was posted. Thanks!

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