Vianney Gantelmi Posted January 20, 2016 Share Posted January 20, 2016 Hello ! As you can see on the screenshot below, the editor buttons don't show up anymore. I can still use them, but the icons are not visible. This affects some of my users, but not everyone of them. I cleared the forum cache, and my browser's too, but it didn't solved anything. Do you guys have any ideas about how to solve this ? Thank you ! Link to comment Share on other sites More sharing options...
Adlago Posted January 20, 2016 Share Posted January 20, 2016 ACP - Customization - Editor/Toolbars - Restore Default Configuration Link to comment Share on other sites More sharing options...
Vianney Gantelmi Posted January 20, 2016 Author Share Posted January 20, 2016 Hello. I forgot to mention that I tried this too, it didn't solved. I'll try again. Link to comment Share on other sites More sharing options...
Vianney Gantelmi Posted January 20, 2016 Author Share Posted January 20, 2016 So, I just came back home, and I don't get this issue on my personnal computer. Only some of my users encounter this bug. Do somebody has an other suggestion ? Thanks ! Link to comment Share on other sites More sharing options...
Nathan Explosion Posted January 20, 2016 Share Posted January 20, 2016 What browser is used by the affected users? Link to comment Share on other sites More sharing options...
Vianney Gantelmi Posted January 20, 2016 Author Share Posted January 20, 2016 Affected users tried on IE, Chrome and Firefox. Link to comment Share on other sites More sharing options...
Adlago Posted January 20, 2016 Share Posted January 20, 2016 Firefox: Link to comment Share on other sites More sharing options...
Nathan Explosion Posted January 20, 2016 Share Posted January 20, 2016 While Adlago teaches you how to suck eggs post a link to your forum along with test credentials so that people can see the issue (if it does still exist) in place. Based purely off the screenshot, difficult to go on. Link to comment Share on other sites More sharing options...
Vianney Gantelmi Posted January 20, 2016 Author Share Posted January 20, 2016 Okay ! Here we go. http://desertnoir.fr/forums/ ID: Test Pw: password4test You can post in that section: http://desertnoir.fr/forums/index.php?/forum/16-discussions-g%C3%A9n%C3%A9rales-sans-lien-avec-bdo/ Link to comment Share on other sites More sharing options...
Adlago Posted January 20, 2016 Share Posted January 20, 2016 Your default ips theme is OK I think that you have an error in Custom CSS on your theme (Chameleon Dark) Try installing again on your theme. Link to comment Share on other sites More sharing options...
Adlago Posted January 20, 2016 Share Posted January 20, 2016 This is your Error- missing this image Link to comment Share on other sites More sharing options...
Nathan Explosion Posted January 20, 2016 Share Posted January 20, 2016 Yeah, it's your theme at fault there. Have you approached the developer of the theme for assistance? Has it worked fine previously? If so, what changes have been made since? Link to comment Share on other sites More sharing options...
Vianney Gantelmi Posted January 20, 2016 Author Share Posted January 20, 2016 Okay, thanks a lot for your answers. The thing is I'm currently viewing the toolbar, when oser users don't. I'll try to reach the theme's developer (IPSFocus). Thank you ! Link to comment Share on other sites More sharing options...
Nathan Explosion Posted January 20, 2016 Share Posted January 20, 2016 If it helps at all, I've viewed the forum with the following browsers and have the issue in each of them: Waterfox v43.0.4 Microsoft Edge (up to date) Internet Explorer 11 (up to date) Link to comment Share on other sites More sharing options...
Vianney Gantelmi Posted January 20, 2016 Author Share Posted January 20, 2016 Great, thank you. Link to comment Share on other sites More sharing options...
Vianney Gantelmi Posted January 20, 2016 Author Share Posted January 20, 2016 I reinstalled my template, waiting for my users feedbacks. Link to comment Share on other sites More sharing options...
Vianney Gantelmi Posted January 21, 2016 Author Share Posted January 21, 2016 I solved this issue by deleting and reinstalling my template. No more issues since yesterday. Thanks for your support ! Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.