Hello !

As you can see on the screenshot below, the editor buttons don't show up anymore. I can still use them, but the icons are not visible. This affects some of my users, but not everyone of them.

I cleared the forum cache, and my browser's too, but it didn't solved anything.

Do you guys have any ideas about how to solve this ?

Thank you !

ACP - Customization - Editor/Toolbars - Restore Default Configuration

Hello. 

I forgot to mention that I tried this too, it didn't solved. I'll try again. 

So, I just came back home, and I don't get this issue on my personnal computer. Only some of my users encounter this bug. Do somebody has an other suggestion ?

 

Thanks !

What browser is used by the affected users?

Affected users tried on IE, Chrome and Firefox.

Firefox:

While Adlago teaches you how to suck eggs post a link to your forum along with test credentials so that people can see the issue (if it does still exist) in place.

Based purely off the screenshot, difficult to go on.

Edited January 20, 20169 yr by Nathan Explosion

Okay !

Here we go.

http://desertnoir.fr/forums/

ID: Test

Pw: password4test

You can post in that section: http://desertnoir.fr/forums/index.php?/forum/16-discussions-g%C3%A9n%C3%A9rales-sans-lien-avec-bdo/

Edited January 20, 20169 yr by Vianney Gantelmi

Your default ips theme is OK

I think that you have an error in Custom CSS on your theme (Chameleon Dark)

Try installing again on your theme.

This is your Error- missing this image

Yeah, it's your theme at fault there. Have you approached the developer of the theme for assistance? Has it worked fine previously? If so, what changes have been made since?

Okay, thanks a lot for your answers. The thing is I'm currently viewing the toolbar, when oser users don't.

I'll try to reach the theme's developer (IPSFocus).

Thank you !

If it helps at all, I've viewed the forum with the following browsers and have the issue in each of them:

Waterfox v43.0.4

Microsoft Edge (up to date)

Internet Explorer 11 (up to date)

Great, thank you.

I reinstalled my template, waiting for my users feedbacks.

I solved this issue by deleting and reinstalling my template. No more issues since yesterday.

Thanks for your support !