scaz Posted January 7, 2016 Posted January 7, 2016 Hello, I have a problem . I wanted to update my site to the latest version ( 4.1.6.1 ) and I 'm stuck in the update . I launched the update this morning around 10:00 and my site is down since because I can not complete the stage of the update. I contacted support but they told me to contact my hosting company and if I contact my hosting company they tell me to take contact with the ips support. And until my site is no longer accessible . Here are the worries I encounter during the update I am asked to manually add the following command line: But when I run this manually, I have a sql error : And if I use the support in my PCA and run the fix automatically, I have this : So my website is down and I can't to go in the next step in the upgrader. Need help please, because I can't resolve it and my website is actually dead. Thank you very much.
MADMAN32395 Posted January 7, 2016 Posted January 7, 2016 4 minutes ago, scaz said: Hello, I have a problem . my website is down and I can't to go in the next step in the upgrader. Submit a ticket and USE the critical checkbox. The critical flag is thefastpass to front of line.
IveLeft... Posted January 7, 2016 Posted January 7, 2016 I'd say you need to ask your host again - it could be the table needs repairing
scaz Posted January 8, 2016 Author Posted January 8, 2016 Thank you guys. I tell to my hosting company (1&1 host). A technician would be to see this problem but I don't know when and if they can resolved it. So I just wait but for this moment my forum is down since 24 hours now.
Recommended Posts
Archived
This topic is now archived and is closed to further replies.